Problem z laptopem Hp Pavilion tx1000


(Anna) #1

Czesc Wszystkim, :slight_smile:

Od razu pisze, ze jestem kompletnym laikiem w tych sprawach, wiec prosze smiac sie do bolu z moich bledow lub prob tlumaczen, poniewaz podejrzewam ze nie posiadam terminologii komputerowej, niestety. Dla tych Powaznych z gory przepraszam za pomylki.

Moj laptop ma okolo poltora roku i uzywam go glownie do pisania listow w wordzie, wystawiania invoice'ow oraz sciagania filmow przez bitcomet.

Moja ochrona wirusowa to byl Norton Internet Security 2008, pisze byl bo juz nie dziala.

Ololo 5 dni temu, komputer zapytal czy chce wrzucic nowa wersje BIOS, na co sie zgodzilam, zamontowalo sie i dzialalo bez zarzutow.

Musze wspomniec ze od okolo 6 miesiecy zdarzalo sie ze laptop sie wylaczal bez ostrzezenia( kupilam wiatraki pod niego i wydawalo sie ze pomoglo!), a pozniej pytal w jakim modzie ( mode) sie wlaczyc!

Poza tym kilka programow ( np.invoice2go- program do wystawiania faktur, byl sprawdzany przez firme ktora go obsluguje i oni mi tez powiedzieli, ze to nie problem programu a komputera).

Myslac (Laik), ze System Recovery naprawia wszystko porobilam backupy i wrocilam komputer do stanu w jakim go kupilam.

Microsoft Office nie chce otworzyc zadnego z wczesniej zapisanych pism, itp, itd.

Po calym dniu studiowania tej zbawiennej stronki ( dziekuje moderatorom i wszystkim aktywnym odpowiadaczom), zgralam HIJACKTHIS i nawet nie moge teraz otworzyc zapisanego w wordzie logu, grrrrrrr....

Po pierwsze HijackT wyswietlil wiadomosc ze nie moze wziasc pod uwage system files! !!

Poza tym wierze ze musze wgrac nowy program antywirusowy, ale problem w tym ze nie moge otworzyc Control panel'a aby go odinstalowac stary???A oto pelniutki log file z w/wym programu:

Logfile of HijackThis v1.99.1

Scan saved at 20:38:43, on 22/10/2008

Platform: Unknown Windows (WinNT 6.00.1905 SP1)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

C:\WINDOWS\RtHDVCpl.exe

C:\Program Files\Hp\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe

C:\WINDOWS\System32\rundll32.exe

C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe

C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\WINDOWS\System32\rundll32.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Windows\System32\mobsync.exe

C:\Windows\ehome\ehmsas.exe

C:\WINDOWS\ehome\EHTray.exe

C:\Windows\explorer.exe

C:\Program Files\Internet Explorer\IEUser.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe

C:\Windows\explorer.exe

c:\Users\Busy Bee Recruitment\Videos\HijackThis.exe

c:\Users\Busy Bee Recruitment\Videos\hijackthis[0]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=laptop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=laptop

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll

O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.2.6.26.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O2 - BHO: VeriSoft Access Manager - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Bioscrypt\VeriSoft\Bin\ItIEAddIn.dll

O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll

O3 - Toolbar: Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O4 - HKLM..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

O4 - HKLM..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray

O4 - HKLM..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe

O4 - HKLM..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\BIOSCR~1\VeriSoft\Bin\ASTSVCC.dll,RegisterModule

O4 - HKLM..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"

O4 - HKLM..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart

O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE

O4 - HKLM..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles

O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe

O4 - HKCU..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU..\Run: [Nowe Gadu-Gadu] "C:\Program Files\Nowe Gadu-Gadu\gg.exe"

O4 - HKCU..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Startup: Wallpapers from MSN.lnk = ?

O4 - Global Startup: Nokia Nseries PC Suite.lnk = C:\Program Files\Nokia\NNPCS\RunLauncher.exe

O8 - Extra context menu item: Download with BitComet - res://C**** :\Program Files\BitComet\BitComet.exe/AddLink.htm

O8 - Extra context menu item: Download all video with BitComet - res://C**** :\Program Files\BitComet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: Download all with BitComet - res://C**** :\Program Files\BitComet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: Windows Live Search - res://C**** :\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: Add to Windows Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: Export to Microsoft Excel - res://C**** :\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C**** :\Program Files\BitComet\tools\BitCometBHO_1.2.6.26.dll/206 (file missing)

O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll

O11 - Options group: [iNTERNATIONAL] International*

O13 - Gopher Prefix:

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL

O20 - AppInit_DLLs: APSHook.dll

O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)

O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)

O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe

O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)

O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: getPlus庐 Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe

O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)

O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)

O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Nokia\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

Bardzo prosze o pomoc. Z gory raz jeszcze dziekuje i zycze milego dnia, wieczoru ( w zaleznosci od strefy w ktorej sie znajdujecie :slight_smile: )

Anna


(huber2t) #2

fix w hijackthis

Podaj log z Combofix


(Kaka') #3

akasperek8 ,

Rejestruj膮c si臋 na niniejszym forum zobowi膮za艂e艣 si臋 przestrzega膰 jego regulaminu. Niestety, w tym momencie 艂amiesz go nie tytu艂uj膮c poprawnie tematu oraz nie u偶ywaj膮c polskich znaczk贸w (臋, 膮, 艣, 偶, 藕, 膰, 艅, 艂, 贸). Prosz臋 wi臋c zapozna膰 si臋 w pierwszej kolejno艣ci z ca艂ym regulaminem forum, a nast臋pnie u偶ywaj膮c przycisku zmien.gif

Zmiana zasad wklejania log贸w na forum - viewtopic.php?f=16t=253052

W przypadku zignorowania pro艣by temat poleci do 艣mietnika oraz mog膮 zosta膰 wyci膮gni臋te konsekwencje w postaci ostrze偶enia.