Acer aspire 5735 efekt zamrażania systemu


(Radio Ssss) #1

Witam serdecznie. 
Mam odrobinę nietypowy problem z acer aspire 5735 
Intel® Core™2 Duo CPU T6400 @ 2.00GHz 
Mobile 4 Series Chipset 
82801I (ICH9 Family) HD Audio Controller 
ATA Disk 320 GB 
3GB RAM SODIMM DDR2 Synchronous 667 
System Win7 64 i Ubuntu 16.04 64 
System zawiesza się , kompletne zamrożenie , czasami po 10 min, czasami po 2 h. Identyczny efekt zamrożenia występuję przy uruchomianiu systemu z samej baterii , odpala się i w chwili okna logowania zamraża ( Win, Linux , USB live Ubuntu też). System na samym zasilaczu i na zasilaczu z baterią uruchamia się (identyczny problem na Win i Linux) .Do biosu można wejść przy odłączonym zasilaczu na samej baterii jak również bateria + zasilacz, lub sam zasilacz. BIOS update-owany.


(Dimatheus) #2

Hej,

 

Ja na początku sprawdziłbym, jak wygląda kondycja dysku twardego przy pomocy programu CrystalDiskInfo. Zrób screena z tego, co pokaże i zamieść na forum.

 

Pozdrawiam,
Dimatheus


(JNJN) #3

Plus temperatury - najnowsza Aida 64, zakładka komputer i czujnik.


(Radio Ssss) #4

Proszę test pod linux. 

smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-47-generic] (local build)
Copyright © 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Scorpio Blue Serial ATA
Device Model:     WDC WD3200BEVT-22ZCT0
Serial Number:    WD-WXE808SE4000
LU WWN Device Id: 5 0014ee 000d68c71
Firmware Version: 11.01A11
User Capacity:    320,072,933,376 bytes [320 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.5, 3.0 Gb/s
Local Time is:    Mon Nov 28 12:27:20 2016 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever 
                    been run.
Total time to complete Offline 
data collection:         (10380) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 122) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x303f)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       295
  3 Spin_Up_Time            0x0027   195   185   021    Pre-fail  Always       -       1225
  4 Start_Stop_Count        0x0032   094   094   000    Old_age   Always       -       6396
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   076   076   000    Old_age   Always       -       17965
 10 Spin_Retry_Count        0x0033   100   100   051    Pre-fail  Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   095   095   000    Old_age   Always       -       5162
192 Power-Off_Retract_Count 0x0032   199   199   000    Old_age   Always       -       918
193 Load_Cycle_Count        0x0032   178   178   000    Old_age   Always       -       66133
194 Temperature_Celsius     0x0022   104   088   000    Old_age   Always       -       43
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0009   100   253   051    Pre-fail  Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 395 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It “wraps” after 49.710 days.

Error 395 occurred at disk power-on lifetime: 16291 hours (678 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  – -- – -- – -- –
  40 51 00 90 b6 4a 40  Error: UNC at LBA = 0x004ab690 = 4896400

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  – -- – -- – -- – --  ----------------  --------------------
  60 08 e0 90 b6 4a 02 08   1d+09:05:09.062  READ FPDMA QUEUED
  ef 10 02 00 00 00 00 08   1d+09:05:09.062  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 00 08   1d+09:05:09.062  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 00 08   1d+09:05:09.058  IDENTIFY DEVICE
  ef 03 46 00 00 00 00 08   1d+09:05:09.058  SET FEATURES [Set transfer mode]

Error 394 occurred at disk power-on lifetime: 16291 hours (678 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  – -- – -- – -- –
  40 51 00 90 b6 4a 40  Error: UNC at LBA = 0x004ab690 = 4896400

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  – -- – -- – -- – --  ----------------  --------------------
  60 08 c0 90 b6 4a 02 08   1d+09:05:05.722  READ FPDMA QUEUED
  60 08 b8 88 b6 4a 02 08   1d+09:05:05.012  READ FPDMA QUEUED
  60 08 b0 80 b6 4a 02 08   1d+09:05:05.012  READ FPDMA QUEUED
  60 08 a8 78 b6 4a 02 08   1d+09:05:05.012  READ FPDMA QUEUED
  60 08 a0 70 b6 4a 02 08   1d+09:05:05.011  READ FPDMA QUEUED

Error 393 occurred at disk power-on lifetime: 16291 hours (678 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  – -- – -- – -- –
  40 51 00 90 b6 4a 40  Error: UNC at LBA = 0x004ab690 = 4896400

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  – -- – -- – -- – --  ----------------  --------------------
  60 00 08 00 b6 4a 02 08   1d+09:04:59.056  READ FPDMA QUEUED
  60 00 00 00 b4 4a 02 08   1d+09:04:59.051  READ FPDMA QUEUED
  60 00 f0 00 b2 4a 02 08   1d+09:04:59.047  READ FPDMA QUEUED
  60 00 e8 00 b0 4a 02 08   1d+09:04:59.043  READ FPDMA QUEUED
  60 00 e0 00 ae 4a 02 08   1d+09:04:59.038  READ FPDMA QUEUED

Error 392 occurred at disk power-on lifetime: 13448 hours (560 days + 8 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  – -- – -- – -- –
  40 51 00 6e 47 3c 40  Error: UNC at LBA = 0x003c476e = 3950446

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  – -- – -- – -- – --  ----------------  --------------------
  60 00 c8 00 48 3c 1d 08      01:25:20.224  READ FPDMA QUEUED
  60 00 c0 00 47 3c 1d 08      01:25:20.224  READ FPDMA QUEUED
  ea 00 00 00 00 00 00 08      01:25:20.224  FLUSH CACHE EXT
  ea 00 00 00 00 00 00 08      01:25:20.201  FLUSH CACHE EXT
  61 08 a8 d8 8e 2f 0e 08      01:25:20.201  WRITE FPDMA QUEUED

Error 391 occurred at disk power-on lifetime: 13448 hours (560 days + 8 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  – -- – -- – -- –
  01 51 00 ea 43 3c 40  Error: AMNF at LBA = 0x003c43ea = 3949546

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  – -- – -- – -- – --  ----------------  --------------------
  60 00 f0 00 42 3c 1d 08      01:25:16.992  READ FPDMA QUEUED
  ea 00 00 00 00 00 00 08      01:25:16.992  FLUSH CACHE EXT
  ea 00 00 00 00 00 00 08      01:25:16.968  FLUSH CACHE EXT
  61 c8 d8 00 8d 2f 0e 08      01:25:16.944  WRITE FPDMA QUEUED
  61 40 d0 c0 87 2f 0e 08      01:25:16.944  WRITE FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

1  Conveyance offline  Completed without error       00%     17965         -

2  Conveyance offline  Completed without error       00%     17949         -

3  Short offline       Completed without error       00%     17949         -

4  Short offline       Completed without error       00%     17948         -

5  Short offline       Completed without error       00%     17946         -

6  Short offline       Completed without error       00%     17946         -

7  Short offline       Completed without error       00%     17946         -

8  Short offline       Completed without error       00%     17946         -

9  Short offline       Completed without error       00%     17946         -

#10  Short offline       Completed without error       00%     17946         -
#11  Short offline       Completed without error       00%     17946         -
#12  Short offline       Completed without error       00%      7524         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

 

acpitz-virtual-0
Adapter: Virtual device
temp1:        +42.0°C  (crit = +92.0°C)
temp2:        +42.0°C  (crit = +92.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Core 0:       +36.0°C  (high = +90.0°C, crit = +90.0°C)
Core 1:       +39.0°C  (high = +90.0°C, crit = +90.0°C)
 


(Dimatheus) #5

Hej,

 

Dysk generalnie w całkiem niezłej kondycji. Jest 295 błędów odczytu (parametr 1 Raw_Read_Error_Rate), ale jak na dysk, który przepracował niemal 18 000 godzin jest nieźle. Sprawdzaj, czy ten parametr się nie zwiększa. Gdy będzie się tak działo, prawdopodobnie sypie się powierzchnia dysku.

 

Pozdrawiam,
Dimatheus


(JNJN) #6

Teoretycznie dysk OK i temperatury też.

 

Zostaje płyta główna?

 

Ale ja bym jeszcze wyjął dysk i uruchomił linuksa z CD lub USB i sprawdził jak teraz.


(Dimatheus) #7

Hej,

 

Warto by sprawdzić też sprawność pamięci RAM.

 

Pozdrawiam,
Dimatheus 


(JNJN) #8

Pamięć raczej restartuje lub powoduje błędy, ale warto sprawdzić.


(Radio Ssss) #9

No i tutaj Panowie powstaje ciekawy problem. System pod linux live uruchamia się bez problemu ,ale tylko z podłączonym zasilaczem lub na samym zasilaczu. Na baterii startuje i z chwilą pojawienia się pulpitu “zamraża” komputer. W tej chwili i chwili robienia testów komputer pracuję 15-stą godzinę bez “zawieszki”. Czasami w chwili zawieszki (np. jak słucham muzyki) następuję cykliczne 1sek. powtarzanie fragmentu do resetu komputera.    


(JNJN) #10

Akumulator, płyta?

 

Jak działa poprawnie bez akumulatora, to winny jest.