Cześć,
Zainstalowałem nowego WIN 10 na laptopie HP Pavilion G-2000 i podczas instalacji sterowników graficznych otrzymuję bluescreen i komunikat: “system thread exception not handled”. Sterowniki to Catalyst Software Suite oraz Radeon Software Crimson Edition. Gdy próbuję je instalować przez menedżer urządzeń tak samo wyskakuje bluescreen.
Oto co mam w pliku dump:
Microsoft (R) Windows Debugger Version 6.11.0001.402 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\minidump\050320-30656-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 18362 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff805`48000000 PsLoadedModuleList = 0xfffff805`48448150
Debug session time: Sun May 3 22:16:37.765 2020 (GMT+2)
System Uptime: 0 days 6:16:01.619
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
........................................................
Loading User Symbols
Loading unloaded module list
..............................
Ja zainstalowałem WIN10 a widzę, że w tym pliku pisze coś o WIN7:
Windows 7 Kernel Version 18362 MP (2 procs) Free x64