Franki
(Franki)
19 Sierpień 2008 11:06
#1
Witam!
Mam problem a mianowicie od jakiegoś czasu na systemie Vista Ultimate SP1 wystakuje BSOD o takiej treści:
DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000D1
0x0000000000000000
0x0000000000000002
0x0000000000000008
0x0000000000000000
Szukałem na stronie support.microsoft.com komunikatu o takiej treści, lecz znalazło mi tylko błąd dot. Windowsa XP. Nie wiem w czym może tkwić problem, ale domyślam się że w jakimś sterowniku, a system po uruchomieniu wyszukuje mi rozwiązanie i wyświetla że błąd tkwi w program KAV (mam wersję KIS 2009)
Proszę o pomoc
Dziękuje i pozdrawiam
Odczytaj plik DMP. Zrób to wg tej instrukcji Klik
Poszukaj informacji o sterowniku, który spowodował BSOD.
Franki
(Franki)
19 Sierpień 2008 11:18
#3
To mój plik DMP proszę o analizę w czym może tkwić problem
Microsoft ® Windows Debugger Version 6.9.0003.113 X86 Copyright © Microsoft Corporation. All rights reserved. Loading Dump File [C] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: *** Invalid *** **************************************************************************** * Symbol loading may be unreliable without a symbol search path. * * Use .symfix to have the debugger choose a symbol path. * * After setting your symbol path, use .reload to refresh symbol locations. * **************************************************************************** Executable search path is: ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Windows Server 2008 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Kernel base = 0xfffff80002613000 PsLoadedModuleList = 0xfffff800
027d8db0 Debug session time: Thu Aug 14 21:50:25.530 2008 (GMT+2) System Uptime: 0 days 6:17:01.324 ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Loading Kernel Symbols … Loading User Symbols Loading unloaded module list … ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {0, 2, 8, 0} ***** Kernel symbols are WRONG. Please fix symbols to do analysis. ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* Probably caused by : ntoskrnl.exe ( nt+55390 ) Followup: MachineOwner --------- 0: kd> g ^ No runnable debuggees error in ‘g’
A Masz jakieś inne pliki DMP? Tutaj podano, jako przyczynę ntoskrnl.exe, ale jego bym nie ruszał.
Franki
(Franki)
19 Sierpień 2008 11:47
#5
niestety nie mogę znaleźć żadnych plików DMP a szukałem poprzez wyszukiwarkę i też nie może znaleźć…
edit:
znalazłem jakiś plik DMP ale nie jestem pewien czy to ten sam:
Microsoft ® Windows Debugger Version 6.9.0003.113 X86 Copyright © Microsoft Corporation. All rights reserved. Loading Dump File [C] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: *** Invalid *** **************************************************************************** * Symbol loading may be unreliable without a symbol search path. * * Use .symfix to have the debugger choose a symbol path. * * After setting your symbol path, use .reload to refresh symbol locations. * **************************************************************************** Executable search path is: ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Windows Server 2008 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Kernel base = 0xfffff80002604000 PsLoadedModuleList = 0xfffff800
027c9db0 Debug session time: Tue Aug 19 12:46:03.702 2008 (GMT+2) System Uptime: 0 days 0:41:53.480 ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Loading Kernel Symbols … Loading User Symbols Loading unloaded module list … ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {0, 2, 8, 0} ***** Kernel symbols are WRONG. Please fix symbols to do analysis. ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* Probably caused by : ntoskrnl.exe ( nt+55390 ) Followup: MachineOwner ---------