Wcześniej prosiłam o analizę WinDbg na PC teraz laptop też zwariował :
STOP: C000021a Unknown Hard Error
Unknown Hard Error
Proszę o pomoc bo jest jeszcze dwa miesiące na gwarancji i zastanawiał mnie juz wcześniej fakt,że bateria trzyma tylko niecałe 2 godz. po naładowaniu.Czytałam gdzieś,że powinna cztery.
Raz czy kilka razy takie coś miało miejsce?
ale bateria się zużywa, dodtakow nalezy ją odpoeiwdnio używac.
1-nie był to pierwszy raz,wczoraj podobno też
2-jak używać baterii to wiem,laptop nie ma jeszcze roku,korzystam z niego okazjonalnie, to chyba za wcześnie na jej zużycie.
No to serwis. Po co grzebać?
Mówisz że korzystasz okazjonalnie. Wies że baterie do “postoju” trzeba odpowiednio przygotowac?
Przy sprawdzeniu zgodności systemu jest komunikat,że-nie można odnaleźć określonego pliku D:\i386\WINNTUPG\NETUPGRD.DLL
Aktualnie wpisałam polecenie sfc /scannow i czekam na rezultaty ale mam pytanie:jeśli chciałabym zrobić format czy naprawę systemu,który już był zainstalowany przy kupnie laptopa(WinXP HE),to gdzie znajdę numer seryjny?Mam w sumie 3 płytki(polską wersję systemu+angielską+Application and Driver Recovery DVD).Na żadnej z nich tego numeru nie ma, ani w dokumentacji.
Nie wiem jak to jest w wersji OEM i prosze o odp.
Pewnie w instalce XP lub dokumentach lapa,instalacja systemu z płyty instalacyjnej lub recovery.
Poczytaj instrukcję do lapa.
Poczytaj gwarancję często na baterie jest tylko 6 miesięcy gwarancji.
W/w pliku niestety nie ma.Póki co laptop działa normalnie.Chciałam nadpisać system ale musze rozgryźć BIOS bo na razie nie wiem jak ustawić boot z CD-ROM.Są tam zupełnie inne opcje niż te do których jestem przyzwyczajona.
Prosze spojrzeć na screeny i logi.Zainstalowałam Avtive SMART i niby jest ok ale po każdym włączeniu laptopa pokazuje się info,że parametr został zmieniony po czym jak ponownie sprawdza dysk to już jest ok,bez tego komunikatu.
Log z Active SMART
21 August 2006 07:12:58 :: INFO
SMART monitoring started - ST94019A [3KW6V25D]
21 August 2006 07:38:25 :: ALERT
[ST94019A] - Parametr SMART się zmienił:
Parametr : 01 - Raw Read Error Rate
Ostatnio sprawdzona wartość : 53
Nowa wartość : 51
21 August 2006 07:38:25 :: ALERT
[ST94019A] - Parametr SMART się zmienił:
Parametr : C3 - Unknown attribute
Ostatnio sprawdzona wartość : 53
Nowa wartość : 51
21 August 2006 08:08:34 :: ALERT
[ST94019A] - Parametr SMART się zmienił:
Parametr : 01 - Raw Read Error Rate
Ostatnio sprawdzona wartość : 51
Nowa wartość : 52
21 August 2006 08:08:35 :: ALERT
[ST94019A] - Parametr SMART się zmienił:
Parametr : C3 - Unknown attribute
Ostatnio sprawdzona wartość : 51
Nowa wartość : 52
21 August 2006 09:51:22 :: ALERT
[ST94019A] - Parametr SMART się zmienił:
Parametr : 01 - Raw Read Error Rate
Ostatnio sprawdzona wartość : 52
Nowa wartość : 53
21 August 2006 09:51:22 :: ALERT
[ST94019A] - Parametr SMART się zmienił:
Parametr : C3 - Unknown attribute
Ostatnio sprawdzona wartość : 52
Nowa wartość : 53
21 August 2006 10:37:00 :: ALERT
[ST94019A] - Parametr SMART się zmienił:
Parametr : 01 - Raw Read Error Rate
Ostatnio sprawdzona wartość : 53
Nowa wartość : 52
21 August 2006 10:37:00 :: ALERT
[ST94019A] - Parametr SMART się zmienił:
Parametr : C3 - Unknown attribute
Ostatnio sprawdzona wartość : 53
Nowa wartość : 52
Silent Runners
"Silent Runners.vbs", revision 40, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Magentic" = ""C:\PROGRA~1\Magentic\bin\Magentic.exe" /c" [empty string]
"PcSync" = ""C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog" ["Time Information Services Ltd."]
"RSD_HDDThermo" = ""C:\Program Files\HDD Thermometer\HDD Thermometer.exe"" [null data]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"IgfxTray" = "C:\WINDOWS\system32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\system32\hkcmd.exe" ["Intel Corporation"]
"Persistence" = "C:\WINDOWS\system32\igfxpers.exe" ["Intel Corporation"]
"AGRSMMSG" = "AGRSMMSG.exe" ["Agere Systems"]
"SoundMAXPnP" = ""C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe"" ["Analog Devices, Inc."]
"SoundMAX" = ""C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray" ["Analog Devices, Inc."]
"PTHOSTTR" = ""C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE" /Start" ["Hewlett-Packard Development Company, L.P."]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"SynTPEnh" = ""C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"" ["Synaptics, Inc."]
"hpWirelessAssistant" = ""C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe"" ["Hewlett-Packard Company"]
"eabconfg.cpl" = ""C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start" ["Hewlett-Packard "]
"KAVPersonal50" = ""C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize" ["Kaspersky Lab"]
"Cpqset" = "C:\Program Files\HPQ\Default Settings\cpqset.exe" [null data]
"WatchDog" = "C:\Program Files\InterVideo\DVD Check\DVDCheck.exe" ["InterVideo Inc."]
"Picasa Media Detector" = ""C:\Program Files\Picasa2\PicasaMediaDetector.exe"" ["Google Inc."]
"DataLayer" = ""C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe"" ["Nokia Mobile Phones Ltd."]
"PCSuiteTrayApplication" = ""C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe" -onlytray" ["Nokia"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Spybot - Search Destroy\SDHelper.dll" ["Safer Networking Limited"]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = "DriveLetterAccess" [from CLSID]
- {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "Rozszerzenie ikony HyperTerminalu"
- {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" [null data]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
- {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
- {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
- {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{00DF1F20-0849-A4D1-0239-00D0AF3E9CB0}" = "TuneUp Shredder Shell Context Menu Extension"
- {CLSID}\InProcServer32\(Default) = ""C:\Program Files\TuneUp Utilities 2004\sdshelex.dll"" ["TuneUp Software GmbH"]
"{e57ce731-33e8-4c51-8354-bb4de9d215d1}" = "Uniwersalne urządzenia Plug and Play"
- {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\upnpui.dll" [MS]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
- {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]
"{0561EC90-CE54-4f0c-9C55-E226110A740C}" = "Haali Column Provider"
- {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\mmfinfo.dll" [null data]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
- {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
- {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{416651E4-9C3C-11D9-8BDE-F66BAD1E3F3A}" = "PhoneBrowser"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\PhoneBrowser.dll" ["Nokia"]
"{FBFE7864-D495-41f0-B7DC-4BB601CC295E}" = "Contact View"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\ContactView.dll" ["Nokia"]
"{C0C4375A-5B72-4efe-929D-3B848C3A1E91}" = "Message View"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\MessageView.dll" ["Nokia"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: "]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxdev.dll" ["Intel Corporation"]
INFECTION WARNING! WgaLogon\DLLName = "WgaLogon.dll" [MS]
INFECTION WARNING! WRNotifier\DLLName = "WRLogonNTF.dll" [file not found]
HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
Kaspersky Anti-Virus\(Default) = "{dd230880-495a-11d1-b064-008048ec2fc5}"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\shellex.dll" ["Kaspersky Lab"]
TuneUp Shredder\(Default) = "{00DF1F20-0849-A4D1-0239-00D0AF3E9CB0}"
- {CLSID}\InProcServer32\(Default) = ""C:\Program Files\TuneUp Utilities 2004\sdshelex.dll"" ["TuneUp Software GmbH"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
TuneUp Shredder\(Default) = "{00DF1F20-0849-A4D1-0239-00D0AF3E9CB0}"
- {CLSID}\InProcServer32\(Default) = ""C:\Program Files\TuneUp Utilities 2004\sdshelex.dll"" ["TuneUp Software GmbH"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Kaspersky Anti-Virus\(Default) = "{dd230880-495a-11d1-b064-008048ec2fc5}"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\shellex.dll" ["Kaspersky Lab"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
Active Desktop and Wallpaper:
-----------------------------
Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\klijent\Ustawienia lokalne\Dane aplikacji\Magentic\Runtime\Magentic Wallpaper.bmp"
Enabled Screen Saver:
---------------------
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\ssstars.scr" [MS]
Startup items in "klijent" "All Users" startup folders:
---------------------------------------------------------
C:\Documents and Settings\klijent\Menu Start\Programy\Autostart
"Active SMART" - shortcut to: "C:\Program Files\Active SMART\ActiveSMART.exe" ["Ariolic Software (www.ariolic.com)"]
Enabled Scheduled Tasks:
------------------------
"1-Click Maintenance" - launches: "C:\Program Files\TuneUp Utilities 2004\SystemOptimizer.exe /schedulestart" ["TuneUp Software GmbH"]
Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "%SystemRoot%\System32\nwprovau.dll" [MS]
000000000005\LibraryPath = "%SystemRoot%\system32\wshbth.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 29
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05
Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Toolbar" [from CLSID]
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Toolbar" [from CLSID]
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]
Explorer Bars
Dormant Explorer Bars in "View, Explorer Bar" menu
HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\ = "Badanie"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBC}"
- {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll" ["Sun Microsystems, Inc."]
{85D1F590-48F4-11D9-9669-0800200C9A66}\
"MenuText" = "Uninstall BitDefender Online Scanner v8"
"Exec" = "%windir%\bdoscandel.exe" [null data]
{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Badanie"
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]
Miscellaneous IE Hijack Points
------------------------------
C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")
Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.hp.com
Missing lines (compared with English-language version):
[Strings]: 1 line
HKLM\Software\Microsoft\Internet Explorer\AboutURLs\
HIJACK WARNING! "TuneUp" = "file://C|/Documents and Settings/All Users/Dane aplikacji/TuneUp Software/Common/base.css" [file not found]
Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
BlueSoleil Hid Service, BlueSoleil Hid Service, "C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe" [null data]
Bluetooth Support Service, BthServ, "C:\WINDOWS\system32\svchost.exe -k bthsvcs" {"C:\WINDOWS\System32\bthserv.dll" [MS]}
ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
kavsvc, kavsvc, ""C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe"" ["Kaspersky Lab"]
SoundMAX Agent Service, SoundMAX Agent Service (default), "C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe" ["Analog Devices, Inc."]
User Profile Hive Cleanup, UPHClean, "C:\Program Files\UPHClean\uphclean.exe" [MS]
Usługi Simple TCP/IP, SimpTcp, "C:\WINDOWS\system32\tcpsvcs.exe" [MS]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]
----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 17 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 11 seconds.
---------- (total run time: 51 seconds)