Log - zawalona strona startowa, jakies securityonline

Ramona · 1 Czerwiec 2006 11:37

Witam. Problem nie wiem jak sie pojawil poniewaz to nie moj komputer tylko znajomej, ja jej tylko pomagam. Ona jest zielona w tych sprawach wiec nie wie co zrobila ze wirus sie pojawil

Fakty sa takie:

kolo zegara sa ikonki mrugajace ze jest wirus, pojawia sie tez co chwile okienko z komunikatem.
strona startowa ustawicznie zmienia sie na jakies securityonline
powyrzucalam co sie dalo ad-awarem, powywalalam z rejestru co umialam, oczyscilam rejestr za pomocą jv16 power tools, powywalalam nieznane procesy a praktycznie bez zmian

dodatkowym problemem jest norton antywirus. Postanowilam go odinstalowac ale bez skutku. Wyrzucilam WSZYSTKIE pliki z nim zwiazane a nadal w dodaj/usun programy jest on obecny na dodatek bez przycisku “usun”… nie ma przy nim nic! CO zrobic?

Logfile of HijackThis v1.99.1 Scan saved at 18:41:07, on 2006-05-31 Platform: Windows XP Dodatek SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\atmclk.exe C:\WINDOWS\system32\dcomcfg.exe C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\Lexmark 2300 Series\lxcgmon.exe C:\Program Files\Lexmark 2300 Series\ezprint.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Gadu-Gadu\gg.exe C:\WINDOWS\system32\lxcgcoms.exe C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\MSN Apps\Updater\01.02.5000.1021\pl-pl\msnappau.exe C:\Documents and Settings\Administrator\Pulpit\Walka z wirami\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Neostrada TP R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Łącza R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\PROGRA~1\NEOSTR~1\SEARCH~1.DLL R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file) O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - (no file) O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no file) O2 - BHO: (no name) - {78364D99-A640-4ddf-B91A-67EFF8373045} - C:\WINDOWS\system32\ips6mon.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file) O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\WINDOWS\system32\hp100.tmp O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file) O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file) O4 - HKLM…\Run: [speedTouch USB Diagnostics] “C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe” /icon O4 - HKLM…\Run: [lxcgmon.exe] “C:\Program Files\Lexmark 2300 Series\lxcgmon.exe” O4 - HKLM…\Run: [EzPrint] “C:\Program Files\Lexmark 2300 Series\ezprint.exe” O4 - HKLM…\Run: [FaxCenterServer] “C:\Program Files\Lexmark Fax Solutions\fm3032.exe” /s O4 - HKCU…\Run: [msnmsgr] “C:\Program Files\MSN Messenger\msnmsgr.exe” /background O4 - HKCU…\Run: [Gadu-Gadu] “C:\Program Files\Gadu-Gadu\gg.exe” /tray O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredi … xdm052YYPL O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&ksport do programu Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu … 0.0.15.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe … loader.cab O17 - HKLM\System\CCS\Services\Tcpip…{5B1A5B0F-EDC4-4293-9DEC-9C958BC0714F}: NameServer = 194.204.152.34 217.98.63.164 O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - “C:\PROGRA~1\MSNMES~1\msgrapp.dll” (file missing) O20 - Winlogon Notify: WgaLogon - WgaLogon.dll (file missing) O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: lxcg_device - - C:\WINDOWS\system32\lxcgcoms.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing) O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Unknown owner - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe (file missing) O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton AntiVirus\SAVScan.exe (file missing) O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

InfinityToJa · 1 Czerwiec 2006 11:51

C:\WINDOWS\system32\atmclk.exe C:\WINDOWS\system32\dcomcfg.exe R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file) O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - (no file) O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no file) O2 - BHO: (no name) - {78364D99-A640-4ddf-B91A-67EFF8373045} - C:\WINDOWS\system32\ips6mon.dll O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\WINDOWS\system32\hp100.tmp O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file) O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file) O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredi … xdm052YYPL O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu … 0.0.15.cab O20 - Winlogon Notify: WgaLogon - WgaLogon.dll (file missing)

1.Startujesz do trybu awaryjnego

2.Wyłanczasz przywracanie systemu (tylko Me/Xp)

3.Kasujesz wpisy w HijackThis

4.Kasujesz pogrubione pliki/foldery

5.Dajesz nowy log z hjt + log z Silent Runners

Użyj SmitfraudFix i przeskanuj http://www.ewido.net /po update - przed nowymi logami

Usuwanie Nortona

Ramona · 6 Czerwiec 2006 17:18

Log z hjt:

Logfile of HijackThis v1.99.1 Scan saved at 19:12:19, on 2006-06-06 Platform: Windows XP Dodatek SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\Lexmark 2300 Series\lxcgmon.exe C:\Program Files\Lexmark 2300 Series\ezprint.exe C:\Program Files\Softwin\BitDefender8\bdoesrv.exe C:\Program Files\Softwin\BitDefender8\bdnagent.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\WINDOWS\system32\lxcgcoms.exe C:\Program Files\ewido anti-malware\ewidoguard.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\MSN Apps\Updater\01.02.5000.1021\pl-pl\msnappau.exe C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe c:\program files\softwin\bitdefender8\bdmcon.exe C:\Program Files\Softwin\BitDefender8\vsserv.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Administrator\Pulpit\Walka z wirami\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wp.pl/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Neostrada TP R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Łącza R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\PROGRA~1\NEOSTR~1\SEARCH~1.DLL O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file) O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM…\Run: [speedTouch USB Diagnostics] “C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe” /icon O4 - HKLM…\Run: [lxcgmon.exe] “C:\Program Files\Lexmark 2300 Series\lxcgmon.exe” O4 - HKLM…\Run: [EzPrint] “C:\Program Files\Lexmark 2300 Series\ezprint.exe” O4 - HKLM…\Run: [FaxCenterServer] “C:\Program Files\Lexmark Fax Solutions\fm3032.exe” /s O4 - HKLM…\Run: [bDMCon] “C:\Program Files\Softwin\BitDefender8\bdmcon.exe” O4 - HKLM…\Run: [bDOESRV] “C:\Program Files\Softwin\BitDefender8\bdoesrv.exe” O4 - HKLM…\Run: [bDNewsAgent] “c:\program files\softwin\bitdefender8\bdnagent.exe” O4 - HKCU…\Run: [msnmsgr] “C:\Program Files\MSN Messenger\msnmsgr.exe” /background O4 - HKCU…\Run: [Gadu-Gadu] “C:\Program Files\Gadu-Gadu\gg.exe” /tray O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&ksport do programu Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {3D8700FB-86A4-4CB4-B738-6F0FC016AC7D} (MainControl Class) - http://arcaonline.arcabit.com/ArcaOnline.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe … loader.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O17 - HKLM\System\CCS\Services\Tcpip…{5B1A5B0F-EDC4-4293-9DEC-9C958BC0714F}: NameServer = 194.204.152.34 217.98.63.164 O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - “C:\PROGRA~1\MSNMES~1\msgrapp.dll” (file missing) O20 - AppInit_DLLs: sockspy.dll O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing) O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: lxcg_device - - C:\WINDOWS\system32\lxcgcoms.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing) O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Unknown owner - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe (file missing) O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton AntiVirus\SAVScan.exe (file missing) O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender8\vsserv.exe" /service (file missing) O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

loga z Silent Runners nie udalo mi sie zrobic bo:

po kliknieciu OK:

to chyba wszystko co mialam zrobic! Wydaje mi sie ze problem zniknal ale lepiej jeszcze sprawdzic

kuz5 · 6 Czerwiec 2006 17:31

Już jest ok

Ciachnij:

Zobacz TUTAJ

Pierwsze co, to którego AV masz BitDefender czy Nortona ??

Zakładam ze masz BitDefender

Ramona · 6 Czerwiec 2006 18:05

mam BitDefender ale wczesniej byl Norton ale ja nie wiedzac ze tak ciezko go usunac powywalalam WSZYSTKIE wpisy w rejestrze i pliki z nazwa norton a on nadal siedzi… Tak jakby jego szczatki siedzą… I nie wiem jak go usunąć

kuz5 · 6 Czerwiec 2006 18:22

Użyj Norton Removal Tool (SymNRT) 1.20.4

Ramona · 6 Czerwiec 2006 18:40

Dzieki!

Ale jest jeszcze problemn jeden… Mianowicie z tym SilentRunners…W linku ktory mi podales gdzie sa rozwiazania problemow z tym problemem nie ma wyszczegolnionego takiego problemu… Wiec nie wiem co dalej! Jedynie z tresci komunikatow wnioskuje ze jesli usune w koncu tego nortona to i uda mi sie uzyc SR… Zgadza sie?

a to jeszcze znalazlam obrazek co mi mowil norton jak go probowalam ruszyc