Problem z antyvirusme nortonem 2005


(x-awier) #1

mam problem bo mialem wirusa i w tym oto antvirusie (norton 2005) sam sie wylaczyl AutoProtect a gdy klikam "włącz" to sie pojawai "Wystąpił bład wewnetrzny programu norton antyvirus kliknij tutaj , aby przejsc do bazy inforamcyjnej pomocy technicznej firmy symantec...

4002,516 i co najwazniejsze niestety nie mam plyty juz do tego antyvira


(Gutek) #2

Jaki numer błędu? mozesz dac screena?


(x-awier) #3

juz podalem


(Gutek) #4

jeżeli znasz hiszpański - http://service1.symantec.com/support/in ... d=STANDARD ale poczekaj może ktoś maił coś podobnego -daj log z Hijacka


(x-awier) #5
[quote]Logfile of HijackThis v1.99.1

Scan saved at 21:48:35, on 2006-02-26

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)


Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\SYSTEM32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\SYSTEM32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\WINDOWS\htpatch.exe

C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\Winamp\winampa.exe

F:\Zegarynka.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Gadu-Gadu\gg.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Azureus\Azureus.exe

C:\DOCUME~1\Dom\USTAWI~1\Temp\7zO9.tmp\HijackThis.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Łącza

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe

O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe

O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd

O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033

O4 - HKLM\..\Run: [iTunesHelper] "D:\iTunesHelper.exe"

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Zegarynka] F:\Zegarynka.exe

O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [Gadu-Gadu] "C:\Program Files\Gadu-Gadu\gg.exe" /tray

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1137088356984

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1137088323781

O16 - DPF: {A6916797-7ABD-4F07-93AE-098B6F543129} (CO2Player Class) - http://lemontv.pl/lmctrlp.cab

O16 - DPF: {E7544C6C-CFD6-43EA-B4E9-360CEE20BDF7} (MainControl Class) - http://www.mks.com.pl/skaner/SkanerOnline.cab

O20 - AppInit_DLLs: C:\WINDOWS\System32\wmfhotfix.dll

O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[/quote]

(Qbek50) #6

log masz czysty :smiley: :smiley:


(x-awier) #7

a mam podac jeszcze z silenta?


(Qbek50) #8

mozesz :smiley:


(x-awier) #9

prosze bardzo :smiley:

[quote]"Silent Runners.vbs", revision 43, http://www.silentrunners.org/

Operating System: Windows XP

Output limited to non-default values, except where indicated by "{++}"



Startup items buried in registry:

---------------------------------


HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}

"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]

"Zegarynka" = "F:\Zegarynka.exe" [null data]

"Skype" = ""C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized" ["Skype Technologies S.A."]

"Gadu-Gadu" = ""C:\Program Files\Gadu-Gadu\gg.exe" /tray" ["Gadu-Gadu Sp. z oo"]

"Shell" = (empty string)


HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}

"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]

"ATIPTA" = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" ["ATI Technologies, Inc."]

"HTpatch" = "C:\WINDOWS\htpatch.exe" [null data]

"SiSUSBRG" = "C:\WINDOWS\SiSUSBrg.exe" ["Silicon Integrated Systems Corp."]

"Cmaudio" = "RunDll32 cmicnfg.cpl,CMICtrlWnd" [MS]

"Symantec NetDriver Monitor" = "C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer" ["Symantec Corporation"]

"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" ["Sun Microsystems, Inc."]

"DAEMON Tools-1033" = ""C:\Program Files\D-Tools\daemon.exe" -lang 1033" ["DAEMON'S HOME"]

"iTunesHelper" = ""D:\iTunesHelper.exe"" ["Apple Computer, Inc."]


HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]

{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)

  -> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]

{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = "SSVHelper Class" [from CLSID]

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]

{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\

"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Rozszerzenie CPL kadrowania wyświetlania"

  -> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]

"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "Rozszerzenie ikony HyperTerminalu"

  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]

"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"

  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]

"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"

  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]

"{596AB062-B4D2-4215-9F74-E9109B0A8153}" = "Previous Versions Property Page"

  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\twext.dll" [file not found]

"{9DB7A13C-F208-4981-8353-73CC61AE2783}" = "Previous Versions"

  -> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\twext.dll" [file not found]

"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"

  -> {CLSID}\InProcServer32\(Default) = "D:\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]


HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\

INFECTION WARNING! "AppInit_DLLs" = "C:\WINDOWS\System32\wmfhotfix.dll" [null data]


HKLM\System\CurrentControlSet\Control\Session Manager\

INFECTION WARNING! "BootExecute" = "autocheck autochk * SsiEfr.e" [file not found], [MS], [file not found], [file not found]


HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\

INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]

INFECTION WARNING! WRNotifier\DLLName = "WRLogonNTF.dll" ["Webroot Software, Inc."]


HKLM\Software\Classes\*\shellex\ContextMenuHandlers\

Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\

WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\

Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]



Active Desktop and Wallpaper:

-----------------------------


Active Desktop is disabled at this entry:

HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState


HKCU\Control Panel\Desktop\

"Wallpaper" = "C:\Documents and Settings\Dom\Dane aplikacji\Microsoft\Internet Explorer\Tapeta programu Internet Explorer.bmp"



Startup items in "Dom" & "All Users" startup folders:

-----------------------------------------------------


C:\Documents and Settings\All Users\Menu Start\Programy\Autostart

"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]



Enabled Scheduled Tasks:

------------------------


"Norton AntiVirus - Skanuj komputer - Dom" -> launches: "C:\PROGRA~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Dane aplikacji\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]

"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]



Winsock2 Service Provider DLLs:

-------------------------------


Namespace Service Providers


HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}

000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]

000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]


Transport Service Providers


HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}

0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:

%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 11

%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05



Toolbars, Explorer Bars, Extensions:

------------------------------------


Toolbars


HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


HKLM\Software\Microsoft\Internet Explorer\Toolbar\

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


Extensions (Tools menu items, main toolbar menu buttons)


HKLM\Software\Microsoft\Internet Explorer\Extensions\

{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\

"MenuText" = "Sun Java Console"

"CLSIDExtension" = "{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC}"

  -> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll" ["Sun Microsystems, Inc."]



Running Services (Display Name, Service Name, Path {Service DLL}):

------------------------------------------------------------------


Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\System32\Ati2evxx.exe" ["ATI Technologies Inc."]

iPodService, iPodService, "C:\Program Files\iPod\bin\iPodService.exe" ["Apple Computer, Inc."]

Norton AntiVirus Firewall Monitor Service, NPFMntor, "C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe" ["Symantec Corporation"]

Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]

Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]

Symantec Network Drivers Service, SNDSrvc, "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" ["Symantec Corporation"]

Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]

Webroot Spy Sweeper Engine, svcWRSSSDK, "C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe" ["Webroot Software, Inc."]

Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]



----------

+ This report excludes default entries except where indicated.

+ To see *everywhere* the script checks and *everything* it finds,

  launch it from a command prompt or a shortcut with the -all parameter.

+ The search for DESKTOP.INI DLL launch points on all local fixed drives

  took 19 seconds.

+ The search for all Registry CLSIDs containing dormant Explorer Bars

  took 18 seconds.

---------- (total run time: 147 seconds)

[/quote]

(Gutek) #10

Jest Ok możesz tylko profilaktycznie: Proszę otworzyć edytor rejestru Start >>> Uruchom >>> regedit i przejść do klucza HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager Tam kliknąć podwójnie na wartość BootExecute i z okienka usunąć wszystko z wyjątkiem autocheck autochk *.


(x-awier) #11

thx za pomoc (bede jutro bo wiecie [ale moze nie wiecie] jak to jest miec siostre) i jakbyscie mogli moglibyscie zapozyczyc jakas fajan strone z avatarami DO JUTRA jutro jeszcze tu bede

Złączono Posta : 26.02.2006 (Nie) 22:01

a co to da?


(Gutek) #12

Oczyści BootExecute nie powino nic być


(x-awier) #13

mialem tylko jedna rzecz (ale nie zdazylem przeczytac) ok do jutra jutro wszystko sprawdze :-o