Problem z flash'em?

[weged]

Witam.

Przepraszam jeśli nie wtym dziale.

Mam problem ze swoim komputerem. Od kilku dni podczas rozmowy na gg wywala mi komunikat:

g caused an Access Violation (0xc0000005) in module Flash6.ocx at 001b:0663b039. Exception handler called in Management.cpp - AfxWinMain. Error occurred at 10/11/2007 21:54:28. C:\Program Files\Gadu-Gadu\gg.exe, run by Michalek. Operating system: Windows XP (5.1.2600).

Kilkukrotne instalowanie GG i i flasha nic nie dało. Prosze o pomoc.

Logfile of HijackThis v1.99.1 Scan saved at 22:04:45, on 2007-10-11 Platform: Windows XP Dodatek SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\ATKKBService.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\Program Files\Gadu-Gadu\gg.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Opera\Opera.exe C:\Program Files\MarBit\ALLPlayer\ALLPlayer.exe C:\Documents and Settings\Michalek\Pulpit\centrum pobierania\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Łącza O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKCU..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU..\Run: [Gadu-Gadu] "C:\Program Files\Gadu-Gadu\gg.exe" /tray O8 - Extra context menu item: E&ksport do programu Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Badanie - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O17 - HKLM\System\CCS\Services\Tcpip..{35D17703-5AAD-4CD8-A49F-98104D3302C3}: NameServer = 194.204.159.1 217.98.63.164 O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

"Silent Runners.vbs", revision 52, http://www.silentrunners.org/ Operating System: Windows XP SP2 Output limited to non-default values, except where indicated by "{++}" Startup items buried in registry: --------------------------------- HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++} "CTFMON.EXE" = "C:\WINDOWS\system32\ctfmon.exe" [MS] "Skype" = ""C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized" ["Skype Technologies S.A."] "Gadu-Gadu" = ""C:\Program Files\Gadu-Gadu\gg.exe" /tray" ["Gadu-Gadu S.A."] HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++} "avast!" = "C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" ["ALWIL Software"] HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\ {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}(Default) = (no title provided) -> {HKLM...CLSID} = "AcroIEHlprObj Class" \InProcServer32(Default) = "C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"] {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}(Default) = (no title provided) -> {HKLM...CLSID} = "SSVHelper Class" \InProcServer32(Default) = "C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll" ["Sun Microsystems, Inc."] HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\ "{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Rozszerzenie CPL kadrowania wyświetlania" -> {HKLM...CLSID} = "Rozszerzenie CPL kadrowania wyświetlania" \InProcServer32(Default) = "deskpan.dll" [file not found] "{88895560-9AA2-1069-930E-00AA0030EBC8}" = "Rozszerzenie ikony HyperTerminalu" -> {HKLM...CLSID} = "HyperTerminal Icon Ext" \InProcServer32(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."] "{3028902F-6374-48b2-8DC6-9725E775B926}" = "IE Microsoft AutoComplete" -> {HKLM...CLSID} = "IE Microsoft AutoComplete" \InProcServer32(Default) = "C:\WINDOWS\system32\browseui.dll" [MS] "{EFA24E62-B078-11d0-89E4-00C04FC9E26E}" = "History Band" -> {HKLM...CLSID} = "History Band" \InProcServer32(Default) = "C:\WINDOWS\system32\shdocvw.dll" [MS] "{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player" -> {HKLM...CLSID} = "RealOne Player Context Menu Class" \InProcServer32(Default) = "C:\Program Files\Real Alternative\rpshell.dll" ["RealNetworks, Inc."] "{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler" -> {HKLM...CLSID} = "Microsoft Office Outlook" \InProcServer32(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS] "{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler" -> {HKLM...CLSID} = "Rozszerzenie ikon plików programu Outlook" \InProcServer32(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS] "{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler" -> {HKLM...CLSID} = (no title provided) \InProcServer32(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS] "{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension" -> {HKLM...CLSID} = "WinRAR" \InProcServer32(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data] "{472083B0-C522-11CF-8763-00608CC02F24}" = "avast" -> {HKLM...CLSID} = "avast" \InProcServer32(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"] HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ <> AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."] HKLM\Software\Classes\PROTOCOLS\Filter\ <> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}" -> {HKLM...CLSID} = (no title provided) \InProcServer32(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS] HKLM\Software\Classes*\shellex\ContextMenuHandlers\ avast(Default) = "{472083B0-C522-11CF-8763-00608CC02F24}" -> {HKLM...CLSID} = "avast" \InProcServer32(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"] WinRAR(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}" -> {HKLM...CLSID} = "WinRAR" \InProcServer32(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data] HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\ WinRAR(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}" -> {HKLM...CLSID} = "WinRAR" \InProcServer32(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data] HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\ avast(Default) = "{472083B0-C522-11CF-8763-00608CC02F24}" -> {HKLM...CLSID} = "avast" \InProcServer32(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"] WinRAR(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}" -> {HKLM...CLSID} = "WinRAR" \InProcServer32(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data] Group Policies {policy setting}: -------------------------------- Note: detected settings may not have any effect. HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\ "shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001 {Shutdown: Allow system to be shut down without having to log on} "undockwithoutlogon" = (REG_DWORD) hex:0x00000001 {Devices: Allow undock without having to log on} Active Desktop and Wallpaper: ----------------------------- Active Desktop may be disabled at this entry: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState Displayed if Active Desktop enabled and wallpaper not set by Group Policy: HKCU\Software\Microsoft\Internet Explorer\Desktop\General\ "Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Ustawienia lokalne\Dane aplikacji\Microsoft\Wallpaper1.bmp" Displayed if Active Desktop disabled and wallpaper not set by Group Policy: HKCU\Control Panel\Desktop\ "Wallpaper" = "C:\Documents and Settings\Michalek\Ustawienia lokalne\Dane aplikacji\Microsoft\Wallpaper1.bmp" Enabled Scheduled Tasks: ------------------------ "HP Usg Daily" -> launches: "C:\Program Files\Hewlett-Packard{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\pexpress\hphped05.exe" [empty string] Winsock2 Service Provider DLLs: ------------------------------- Namespace Service Providers HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++} 000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS] 000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS] 000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS] Transport Service Providers HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++} 0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range: %SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 15 %SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05 Toolbars, Explorer Bars, Extensions: ------------------------------------ Explorer Bars HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\ HKLM\Software\Classes\CLSID{FF059E31-CC5A-4E2E-BF3B-96E929D65503}(Default) = "&Badanie" Implemented Categories{00021493-0000-0000-C000-000000000046}\ [vertical bar] InProcServer32(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL" [MS] Extensions (Tools menu items, main toolbar menu buttons) HKLM\Software\Microsoft\Internet Explorer\Extensions\ {08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ "MenuText" = "Sun Java Console" "CLSIDExtension" = "{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC}" -> {HKCU...CLSID} = "Java Plug-in 1.6.0_03" \InProcServer32(Default) = "C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll" ["Sun Microsystems, Inc."] -> {HKLM...CLSID} = "Java Plug-in 1.6.0_03" \InProcServer32(Default) = "C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll" ["Sun Microsystems, Inc."] {92780B25-18CC-41C8-B9BE-3C9C571A8263}\ "ButtonText" = "Badanie" {FB5F1910-F110-11D2-BB9E-00C04F795683}\ "ButtonText" = "Messenger" "MenuText" = "Windows Messenger" "Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS] Running Services (Display Name, Service Name, Path {Service DLL}): ------------------------------------------------------------------ Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."] ATK Keyboard Service, ATKKeyboardService, "C:\WINDOWS\ATKKBService.exe" ["ASUSTeK COMPUTER INC."] avast! Antivirus, avast! Antivirus, ""C:\Program Files\Alwil Software\Avast4\ashServ.exe"" ["ALWIL Software"] avast! iAVS4 Control Service, aswUpdSv, ""C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe"" ["ALWIL Software"] avast! Mail Scanner, avast! Mail Scanner, ""C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service" ["ALWIL Software"] avast! Web Scanner, avast! Web Scanner, ""C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service" ["ALWIL Software"] Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"" [MS] Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS] Print Monitors: --------------- HKLM\System\CurrentControlSet\Control\Print\Monitors\ hpzlnt09\Driver = "hpzlnt09.dll" ["HP"] Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS] ---------- (launch time: 2007-10-11 22:08:17) <>: Suspicious data at a malware launch point. + This report excludes default entries except where indicated. + To see *everywhere* the script checks and *everything* it finds, launch it from a command prompt or a shortcut with the -all parameter. + To search all directories of local fixed drives for DESKTOP.INI DLL launch points, use the -supp parameter or answer "No" at the first message box and "Yes" at the second message box. ---------- (total run time: 29 seconds, including 5 seconds for message boxes)

[Gutek]

Co do logów są czyste

[weged]

To nie mam pojęcia o co chodzi. Dzięki za sprawdzenie logów.

[adam9870]

1. Z której wersji GG korzystasz?

2. Czy po odinstalowaniu GG poprzez aplet Dodaj/Usuń programy w Panelu Sterowania przeczyściłeś również rejestr?

3. Czy masz zainstalowaną najnowszą wersję Flash Playera? Jeśli nie, to zrób to. Najnowszą wersję FlashPlayera możesz znaleźć w vortalu.

[XMan]

1. Z której wersji GG korzystasz? 2. Czy po odinstalowaniu GG poprzez aplet Dodaj/Usuń programy w Panelu Sterowania przeczyściłeś również rejestr? 3. Czy masz zainstalowaną najnowszą wersję Flash Playera? Jeśli nie, to zrób to. Najnowszą wersję FlashPlayera możesz znaleźć w vortalu.

Przypuszczam że przyczyną jest stara wersja Flash Playera. Niestety z jego aktualizacją są ostatnio problemy. Jeżeli się nie powiedzie aktualizacja z pliku oraz automatyczna to trzeba pobrać ze strony producenta plik z Flash Playerem o wielkości 34.2 MB zainstalować go i dopiero zaktualizować ze strony Adobe. Po udanej instalacji plik można odinstalować/wyrzucić. Rozwiązanie problemu z instalacją zajęło mi dwa ostatnie dni - udało się...

[weged]

Rejestr przeczyszczony RegCleaner'em, flash jest najnowszy, narazie działa zobaczymy co bedzie później. A co do gg mam wersje 7.7.0

[XMan]

Rejestr przeczyszczony RegCleaner'em, flash jest najnowszy, narazie działa zobaczymy co bedzie później. A co do gg mam wersje 7.7.0

W razie dalszych problemów zainstaluj również Shockware Player.

Po deinstalacji programu np. GG dobrze jest przeczyścić komputer chociaż CCleanerem. Resztę trzeba wyrzucić ręcznie z C:\Documents and Settings.