Problem z norton security

Oprogramowanie komputerowe Problemy z oprogramowaniem
#1

Witam. Mój problem jest nastepujący: Miałem kiedyś Nortona ale zamieniłem go na rzecz avasta, jednakże po wcześniejszym odinstalowaniu Nortona i zainstalowaniu tego drugiego przy starcie systemu pojawia mi się komunikat, że skaner dostępowy i jakaś osłona są nieaktywne bo uruchomiony jest niekompatybilny program antyw. (Norton) Usunąłem już co się da Symant. nawet zainstalowałem i odinstalowałem Nortona ale problem jest ten sam. Czy ktoś mi pomoże?

To mój log z hijackthis:

#2

najpierw usuń wszystkie pozostałości z dysku po Nortonie, następnie przeczyść rejestr programem jv16 Power Tools

http://dobreprogramy.pl/index.php?dz=2&t=29&id=178

poza tym wyłącz ewentualnie uruchomione jeszcze usługi

start ->uruchom -> services.msc

#3

Logfile of HijackThis v1.99.1

Scan saved at 15:17:55, on 2006-09-17

Platform: Windows XP Dodatek SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Winamp\winampa.exe

C:\WINDOWS\system32\sstray.exe

C:\Program Files\ASUS\Probe\AsusProb.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe

C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe

C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\Program Files\Steam\Steam.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\eMule\emule.exe

C:\Documents and Settings\dwa tygrysy\Pulpit\hijackthis.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ww.google.pl/

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Łącza

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)

O3 - Toolbar: (no name) - {37B85A29-692B-4205-9CAD-2626E4993404} - (no file)

O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)

O4 - HKLM…\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM…\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM…\Run: [nForce Tray Options] sstray.exe /r

O4 - HKLM…\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe

O4 - HKLM…\Run: [ATICCC] “C:\Program Files\ATI Technologies\ATI.ACE\cli.exe” runtime

O4 - HKLM…\Run: [RemoteControl] “C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe”

O4 - HKLM…\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM…\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM…\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM…\Run: [CaISSDT] “C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe”

O4 - HKLM…\Run: [eTrustPPAP] “C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe”

O4 - HKLM…\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~2\Cfgwiz.exe /R

O4 - HKLM…\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU…\Run: [Gadu-Gadu] “C:\Program Files\Gadu-Gadu\gg.exe” /tray

O4 - HKCU…\Run: [Komunikator] “C:\Program Files\Tlen.pl\tlen.exe” --confdir=home

O4 - Startup: Registration Heroes of Might & Magic 5.LNK = C:\Program Files\Ubisoft\Heroes of Might and Magic V\registration\RegistrationReminder.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: E&ksport do programu Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll

O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll

O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)

O9 - Extra ‘Tools’ menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup … 4279038296

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Ostatni punkt nie chce mi się usunac:(

#4

usuń z autostartu

wyłącz to start -> uruchom -> services.msc

poza tym zrób to co napisałem wcześniej

#5

Dobra usunąłem :

Logfile of HijackThis v1.99.1

Scan saved at 15:53:53, on 2006-09-17

Platform: Windows XP Dodatek SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Winamp\winampa.exe

C:\WINDOWS\system32\sstray.exe

C:\Program Files\ASUS\Probe\AsusProb.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe

C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\dwa tygrysy\Pulpit\hijackthis.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ww.google.pl/

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Łącza

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)

O3 - Toolbar: (no name) - {37B85A29-692B-4205-9CAD-2626E4993404} - (no file)

O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)

O4 - HKLM…\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM…\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM…\Run: [nForce Tray Options] sstray.exe /r

O4 - HKLM…\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe

O4 - HKLM…\Run: [ATICCC] “C:\Program Files\ATI Technologies\ATI.ACE\cli.exe” runtime

O4 - HKLM…\Run: [RemoteControl] “C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe”

O4 - HKLM…\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM…\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM…\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM…\Run: [CaISSDT] “C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe”

O4 - HKLM…\Run: [eTrustPPAP] “C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe”

O4 - HKLM…\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU…\Run: [Gadu-Gadu] “C:\Program Files\Gadu-Gadu\gg.exe” /tray

O4 - HKCU…\Run: [Komunikator] “C:\Program Files\Tlen.pl\tlen.exe” --confdir=home

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: E&ksport do programu Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll

O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll

O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)

O9 - Extra ‘Tools’ menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup … 4279038296

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)

#6

to jeszcze musisz usunąć, zrób to za pomocą HijackThis

#7

kiedy próbuje usuną ostatni pojawia mi się folder “backup” na pulpicie

Przez start uruchom script blocking miałem już wyłączony, a z C:\program file\common files usunąłem ręcznie zrobiłem reset ale problem jest ten sam

Złączono Posta : 17.09.2006 (Nie) 16:00

a tego logu

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)

nie ma w opcjach do fix checked w hijackthis

pojawia sie tylko w raporcie

Po skasowaniu tego

O23 - Service: ScriptBlocking Service (SBService) - Unknown owner -

pojawia mi się folder backup

i w następnym logu hijacka znowu jest

Złączono Posta : 17.09.2006 (Nie) 16:06

W każdym razie dzięki za szybką odpowiedź. Będę kombinoał a jak się nie da to zrobię format. Słyszałem że ludzie mają takie problemy po niewłasciwym odinstalowaniu nortona. pozdrawiam