Strong signal - ratunku!


(K Teusz) #1

witam,

mam problem ze strong signal. nie umiem  się tego pozbyć więc błagam o pomoc

tu linki 

FRST.txt http://wklej.org/id/1647461/

addition.txt http://wklej.org/id/1647465/

 

z góry dziękuję


(krzych5610) #2

Pobierz na pulpit Adwcleaner - https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Uruchom w trybie administratora. Po uruchomieniu wykonaj scan i cleaning. Pokaż raport.

Pokaż aktualne raporty FRST i Addition.


(K Teusz) #3

raport http://wklej.org/id/1647601/

raport FRST http://wklej.org/id/1647608/

raport Addition http://wklej.org/id/1647609/

 

jestem kompletnie zielona w te klocki :( 


(Atis) #4

Odinstaluj Softonic-Polska Toolbar.

Wklej do systemowego notatnika i zapisz jako plik tekstowy o nazwie fixlist :

HKLM-x32\...\Run: [] => [X]
Winlogon\Notify\ScCertProp: wlnotify.dll [X]
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => No File
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-2616566415-2908345334-1116430098-1000 -> {C5B09579-CE5A-462A-895B-B71E87B259DD} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
BHO-x32: Strong Signal -> {c723a437-2eaf-466d-a95b-3fa0966bf88c} -> C:\Program Files (x86)\Strong Signal\Extensions\c723a437-2eaf-466d-a95b-3fa0966bf88c.dll No File
BHO-x32: Softonic-Polska Toolbar -> {c86eb8a9-ccc2-4b6c-b75d-73576ed591bf} -> C:\Program Files (x86)\Softonic-Polska\prxtbSof1.dll (Conduit Ltd.)
Toolbar: HKU\S-1-5-21-2616566415-2908345334-1116430098-1000 -> No Name - {C86EB8A9-CCC2-4B6C-B75D-73576ED591BF} - No File
FF Extension: Strong Signal - C:\Users\Kasia\AppData\Roaming\Mozilla\Firefox\Profiles\9vva815a.default\Extensions\{6dc74982-0c33-45a3-aaec-8285d2089296}.xpi [2015-02-19]
FF Extension: No Name - C:\Users\Kasia\AppData\Roaming\Mozilla\Firefox\Profiles\9vva815a.default\extensions\faststartff@gmail.com [Not Found]
CHR HomePage: Default -> hxxp://isearch.omiga-plus.com/?type=hp&ts=1421185117&from=cor&uid=TOSHIBAXMK3265GSXV_60HHT096TXX60HHT096T
CHR DefaultSearchKeyword: Default -> omiga-plus
CHR Extension: (Strong Signal) - C:\Users\Kasia\AppData\Local\Google\Chrome\User Data\Default\Extensions\pdidplnlbafiijjfbomlfokdppebnhpc [2015-02-22]
U3 hwdatacard; system32\DRIVERS\ewusbmdm.sys [X]
2015-02-26 00:06 - 2015-02-26 00:09 - 00000000 ____ D () C:\AdwCleaner
2015-02-19 00:36 - 2015-02-19 00:37 - 00717216 _____ (Web Generic ) C:\Users\Kasia\Downloads\EssentialPIM-Free(12972)-dp.exe
 C:\Program Files (x86)\Softonic-Polska
Task: {0B4D9C0B-6D70-4B5D-803A-2FC1B6E36662} - System32\Tasks\{3B21E90C-922F-4FE7-9D9D-1C848B4AA3E8} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {0CBB40C6-3D8B-44D6-8859-2C8D7D07F435} - System32\Tasks\{F023845C-AAD2-4F93-8F4F-DA999E4D221B} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {0EA13D76-19EA-4096-BF79-31714374E369} - System32\Tasks\{713B63A2-9F37-4F21-957F-EB7C222353E3} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {10E49E66-059A-433C-B3A9-73C4CFDB5FDB} - System32\Tasks\{65E167A1-D655-4F0D-8A92-2D514E3D6D5E} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {119B2CDD-5150-49E3-AF8D-33E4FAB3BF38} - System32\Tasks\{BA8FA769-380A-4C52-AB79-C1A64FCF9DC5} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {18A604B8-A9D5-4D02-A790-AAD167C16F17} - System32\Tasks\{EDC78571-4DAE-47BC-8021-4FC2A0F0F708} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {1F2D19A3-05DE-4558-A7F7-781771F72BD1} - System32\Tasks\{F6C16043-B529-485D-9616-D354BAD8C547} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {2619CBF3-9BC8-4573-86FE-9B94EC84C31A} - System32\Tasks\{A4320574-EB0E-4604-B4A5-822826EE1A1C} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {284AE4BB-0D22-41DC-B3FB-042A0637A5D7} - System32\Tasks\{46ED2250-0AEB-4FD6-8815-B3A2748BFABD} => pcalua.exe -a F:\install\Setup_8_0.exe -d F:\install
Task: {357B85CC-5E9E-4B94-898B-212D285D0F04} - System32\Tasks\{732528A4-6F59-4D17-9F4F-62EAF9258244} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {2910B186-0A31-40C4-AB33-AA5CAD679078} - System32\Tasks\{24D26646-35DB-4776-9DB1-3D182DEDC137} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {3737E261-4BF5-4BB6-ADA1-CE100DCD65E3} - System32\Tasks\{E90FE916-44E9-455A-ADDF-7E47B443D3B0} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {38E941A4-5B7E-4C54-97F2-4D0EEB81F4AD} - System32\Tasks\{747A0B8C-7C24-4362-9663-1C4B0FF894D0} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {3B88528F-1F6E-4682-ABFA-122BA1FCBBCE} - System32\Tasks\{52C4A1BA-DC61-4347-9774-91EF63B4E54A} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {42311B20-BC3D-47F5-A0D6-B051EDE6717F} - System32\Tasks\e-pity2015_styczen => C:\Program Files (x86)\e-file\e-pity2014\Assets\signxml.exe
Task: {441F9EBE-0E8B-4F18-AB61-6BE67AF4DD4A} - System32\Tasks\{DBEE4C9D-D61F-4FDE-A40F-0D906470A0FF} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {540F1431-C2F4-4851-B639-06FB31D6B933} - System32\Tasks\{63DA6B1F-22C3-48E8-A01E-10EB03FF0105} => C:\Users\Kasia\Desktop\ips\DRUKI16.EXE
Task: {540F1431-C2F4-4851-B639-06FB31D6B933} - System32\Tasks\{63DA6B1F-22C3-48E8-A01E-10EB03FF0105} => C:\Users\Kasia\Desktop\ips\DRUKI16.EXE
Task: {55D688CA-5BCA-41AD-849F-5608AAB89534} - System32\Tasks\{06D61259-4E3E-4A50-B18A-B26DD925CC0D} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {58FDDED1-B6F2-4157-BB77-0B869CEE4C94} - System32\Tasks\{DF224239-F78A-41E1-BBF3-874732A0BBB6} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {55D688CA-5BCA-41AD-849F-5608AAB89534} - System32\Tasks\{06D61259-4E3E-4A50-B18A-B26DD925CC0D} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {5A316837-836E-42FC-A78D-C44609EFE5F9} - System32\Tasks\{4F5439D1-DE78-41F6-977B-A05666168B9D} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {62B1F7E5-4749-4E89-9EF6-2A6F7DBE02A6} - System32\Tasks\{CFD44115-69B8-4D9B-94A1-011ACDEB6395} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {66A911C9-9693-40C2-9F35-0DE43BA17AFA} - System32\Tasks\{1A9C3580-DA8A-47A7-B8AF-06CAD1AA637E} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {697E2740-7826-4959-B813-260A6C9EBE18} - System32\Tasks\{9E602A53-3F8B-4DF1-8D67-9832B83308F8} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {6CF52CC4-78F4-4CDD-A6AC-B692D12EB69F} - System32\Tasks\{2370E217-992B-4137-9500-38C47614E708} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {6E9A6D4B-67A4-4B9B-AADC-5D0F9D564700} - System32\Tasks\{DA517F79-9A77-4E97-80A6-546F9E923C80} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {71B20B86-B196-4101-ADE2-97E010163C0E} - System32\Tasks\{6D8FF6FF-8395-41B0-B0DD-37614031309E} => C:\Users\Kasia\Desktop\ips\DRUKI16.EXE
Task: {7E924669-F844-4E39-96ED-717C7732EE5D} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-26] (Google Inc.)
Task: {7F716FAF-5F87-49DC-9500-6A266AF9CA09} - System32\Tasks\{A1486C0E-5EA3-4D8C-B857-B547A32710B5} => pcalua.exe -a "C:\Users\Kasia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TTURMH7Y\UaktualnienieKP600g.exe" -d C:\Users\Kasia\Desktop
Task: {868B6C29-2453-4695-8EE8-3688DEEAC9A6} - System32\Tasks\{AC631A67-C36F-4DF6-A276-95524A945B1B} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {903CA547-61DE-48F1-8B4B-56E47DF3A3CA} - System32\Tasks\{59C6F1E5-4E0C-4FCF-87D4-1C88FD559702} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {91547970-61BB-466C-A277-A9147CA31E6A} - System32\Tasks\{8017FE0C-C920-4C9A-99FA-492E21705D84} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {919BF26F-67AD-416F-B5CE-84B9CFFAA6CA} - System32\Tasks\{1192F094-BD8C-4509-BA7D-40D8EE90A339} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {95419860-3D91-4E8E-9DA2-916209526B6D} - System32\Tasks\{D9079F81-7F4B-4BBD-BA48-2052C3932F14} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {98942A96-C9BD-4613-BE12-6A9DD79CEB96} - System32\Tasks\{B0E228F9-98AB-49F5-93CF-77D4DFEFC60C} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {A2A6C9B4-5C10-4A42-9609-E93CC96EEBD9} - System32\Tasks\{35464128-C8D4-4CA3-974D-12BD100FFFD3} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {A55D491F-0A57-4D7F-B893-CDF5528412AA} - System32\Tasks\{177F961C-3884-4273-9117-F4B28891C29B} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {A9F90566-F4A4-4D59-A8B3-B4319EA4804A} - System32\Tasks\{663F338F-6C3D-428B-8A28-62F14776069A} => C:\Users\Kasia\Desktop\ips\DRUKI16.EXE
Task: {AFB5648B-F405-437C-8EF8-CA7B96F13E59} - System32\Tasks\{005BF133-4B24-4BD5-9D0C-2C853CD90108} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {B0600605-7552-44C4-8A6E-D0581D2F8AB2} - System32\Tasks\{8E2C0A8F-1F2D-4606-BD7A-2CE20BFDA442} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {B1C726F3-E0B2-4F71-97FE-68944FCCBEE9} - System32\Tasks\{E66247DB-974E-40BA-AB8C-DDA5B9919420} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {BBB85D3E-E543-4F1D-86C2-23553AE7F4E7} - System32\Tasks\{B91A1388-E663-4CD9-8392-70C977D49FFD} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {C28E9AAC-1B5B-4FFE-9476-6E84AFD18A18} - System32\Tasks\{F953D624-9A5E-4403-A76B-39FC7EB0401A} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {C62C986C-B163-48FC-B7FB-A508B5A0F7A9} - System32\Tasks\{E3C5E5E8-97D0-47AA-AFAF-D76695928616} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {CB511E12-8D38-4FA4-969F-A95B70BA66EE} - System32\Tasks\{33A76ACE-8885-48A6-A479-8BE134984437} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {CB779697-F26F-4C50-8ED5-FAAC1649294A} - System32\Tasks\{67BF9516-6EA2-4219-AC20-EFB560D93E71} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {D499EBDF-4F81-4D9F-9C14-CA8D899EC216} - System32\Tasks\{2A145320-ACC9-4C67-8012-9CCF0C2C0C42} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {D7B39912-AF37-4FE7-8DB4-DEB1FEC30314} - System32\Tasks\{DEC7041A-C138-42CE-B662-38DDC76C27E6} => C:\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {DC3826E9-5F4B-4E23-A71C-19EDB2FBC4E8} - System32\Tasks\{47DE6704-B4AA-44A9-8706-61A29B5AA59B} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {DED13A2B-C2C2-4655-BC00-D0BA4C7407CC} - System32\Tasks\{83CE2C2E-35BB-4E8F-9BBC-CB44CF5A4047} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {DEE599C2-01AF-4A24-B7D3-D3F3598B39EC} - System32\Tasks\{A7DAE363-2A44-46C9-9B57-CF5629CB4A7B} => C:\Users\Kasia\Desktop\ips\formips.exe
Task: {E3266445-6A22-409F-A44C-B24BFB0D938E} - System32\Tasks\{2CCD51EB-60E1-4F99-9C18-D3AF04BA20AF} => pcalua.exe -a "C:\Users\Kasia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B2F8O4DP\Uaktualnienie1901c[1].exe" -d C:\KP
Task: {E9265250-976E-47BA-B079-1CAE87A0E023} - System32\Tasks\{D15812A7-F171-44C4-A106-8D9F09BEB9C4} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {EE811C66-6B98-42CA-A2F0-B9C3CDCE226D} - System32\Tasks\{9E564BA6-9CE1-45BA-8149-35A3EE39474D} => C:\Users\Kasia\Desktop\ips\DRUKI16.EXE
Task: {EF6E6CE1-8BA0-439B-8905-991E8044043A} - System32\Tasks\e-pity2015_kwiecien => C:\Program Files (x86)\e-file\e-pity2014\Assets\signxml.exe
Task: {F132C3CF-47B6-4497-B0D7-7798B5D4816F} - System32\Tasks\{32C30127-EB82-442B-87DB-F943072AEFC4} => pcalua.exe -a E:\setup.exe -d E:\
Task: {FF78D481-1DA1-4766-B8A8-BAE76F43B2B1} - System32\Tasks\{0D6528FF-67D2-452E-A68A-B10855A1A95B} => C:\Program Files (x86)\IPSPI\FORMUL.IPS\DRUKI16.exe
Task: {FEA1FC97-85A9-4AE7-A29C-DC323D8BDE8E} - System32\Tasks\{E55A04F8-ABB8-4A73-91E4-4AF317E4FC57} => pcalua.exe -a C:\jzk\jzk.exe -c /usuwator
EmptyTemp:

Uruchom FRST i kliknij Fix. Pokaż raport z usuwania Fixlog.

Kliknij Scan i pokaż nowy raport z FRST bez Addition.


(K Teusz) #5

nie wiem czy wszystko zrobiłam poprawnie, to raport fixlog http://wklej.org/id/1648920/

a tu raport FRST http://wklej.org/id/1648933/

w międzyczasie pousuwałam w przeglądarkach rozszerzenia czy dodatki  (chyba też trochę pomogło) 


(Atis) #6

Wyłącz Comodo, bo chyba blokuje usuwanie.

Wklej do systemowego notatnika i zapisz jako plik tekstowy o nazwie fixlist :

HKLM-x32\...\Run: [] => [X]
Winlogon\Notify\ScCertProp: wlnotify.dll [X]
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => No File
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
URLSearchHook: HKLM-x32 - Softonic-Polska Toolbar - {c86eb8a9-ccc2-4b6c-b75d-73576ed591bf} - C:\Program Files (x86)\Softonic-Polska\prxtbSof1.dll No File
URLSearchHook: HKU\S-1-5-21-2616566415-2908345334-1116430098-1000 - Softonic-Polska Toolbar - {c86eb8a9-ccc2-4b6c-b75d-73576ed591bf} - C:\Program Files (x86)\Softonic-Polska\prxtbSof1.dll No File
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-2616566415-2908345334-1116430098-1000 -> {C5B09579-CE5A-462A-895B-B71E87B259DD} URL = 
SearchScopes: HKU\S-1-5-21-2616566415-2908345334-1116430098-1000 -> {D5BFFB21-BF9A-4FC6-B1AA-269748975EBC} URL = http://www.amazon.co.uk/gp/search?ie=UTF8&keywords={searchTerms}&tag=tochibauk-win7-ie-search-21&index=blended&linkCode=ur2
BHO-x32: Strong Signal -> {c723a437-2eaf-466d-a95b-3fa0966bf88c} -> C:\Program Files (x86)\Strong Signal\Extensions\c723a437-2eaf-466d-a95b-3fa0966bf88c.dll No File
BHO-x32: Softonic-Polska Toolbar -> {c86eb8a9-ccc2-4b6c-b75d-73576ed591bf} -> C:\Program Files (x86)\Softonic-Polska\prxtbSof1.dll No File
Toolbar: HKLM-x32 - Softonic-Polska Toolbar - {c86eb8a9-ccc2-4b6c-b75d-73576ed591bf} - C:\Program Files (x86)\Softonic-Polska\prxtbSof1.dll No File
Toolbar: HKU\S-1-5-21-2616566415-2908345334-1116430098-1000 -> No Name - {C86EB8A9-CCC2-4B6C-B75D-73576ED591BF} - No File
CHR HomePage: Default -> hxxp://isearch.omiga-plus.com/?type=hp&ts=1421185117&from=cor&uid=TOSHIBAXMK3265GSXV_60HHT096TXX60HHT096T
CHR DefaultSearchKeyword: Default -> omiga-plus
S3 hwdatacard; system32\DRIVERS\ewusbmdm.sys [X]
2015-02-26 00:06 - 2015-02-26 22:16 - 00000000 ____ D () C:\AdwCleaner
2015-02-19 00:36 - 2015-02-19 00:37 - 00717216 _____ (Web Generic ) C:\Users\Kasia\Downloads\EssentialPIM-Free(12972)-dp.exe
EmptyTemp:

Uruchom FRST i kliknij Fix. Pokaż raport z usuwania Fixlog.

Kliknij Scan i pokaż nowy raport z FRST bez Addition.


(K Teusz) #7

raport z usuwania fixlog http://wklej.org/id/1648995/

raport FRST http://wklej.org/id/1648997/

 

może w końcu się uda…


(Atis) #8

Wklej do systemowego notatnika i zapisz jako plik tekstowy o nazwie fixlist :

BHO-x32: No Name -> {c723a437-2eaf-466d-a95b-3fa0966bf88c} -> No File
BHO-x32: No Name -> {c86eb8a9-ccc2-4b6c-b75d-73576ed591bf} -> No File
SearchScopes: HKU\S-1-5-21-2616566415-2908345334-1116430098-1000 -> {C5B09579-CE5A-462A-895B-B71E87B259DD} URL = 
SearchScopes: HKU\S-1-5-21-2616566415-2908345334-1116430098-1000 -> {D5BFFB21-BF9A-4FC6-B1AA-269748975EBC} URL = 
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => No File
DeleteQuarantine:

Uruchom FRST i kliknij Fix. Skasuj folder C:\FRST

Dysk przeskanuj Malwarebytes Anti-Malware

Podczas instalacji usuń zaznaczenie przy Uruchom okres testowy Malwarebytes Anti-Malware Premium.

http://wstaw.org/m/2014/03/25/2014-03-25_123039.png

Język PL > Settings > General Settings > Language > Polish

Przeczytaj w jaki sposób należy instalować programy: KLIK - KLIK - KLIK - KLIK

Odinstaluj:

Adobe Flash Player 14 ActiveX

Adobe Flash Player 14 Plugin

Java 7 Update 51

Java 6 Update 17

Microsoft Silverlight

Zainstaluj:

Flash Player 16.0.0.305 Plugin

Flash Player 16.0.0.305 ActiveX

Java 8 Update 31

Silverlight 5.1.30514.0