Wyskoczył mi BSOD i nie wiem czym to jest spowodowane dokładnie. . .
uruchomiłem Debugging Tools for Windows (x64), wskazałem ścieżkę symboli i otworzyłem zrzut pamięci.
Po naciśnięciu reset, bios nie mógł wykryć dysku twardego. Pisało tylko “Detecting IDE Drivers…” i nic…
gdy nacisnąłem znów reset, wszystko uruchomiło się normalnie i dysk zaczął być widoczny.
Wie ktoś co mogło spowodować obydwa te problemy i jak je rozwiązać?
Oto są wyniki:
Loading Dump File [D]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: symsrv*symsrv.dll*f:\localsymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Machine Name:
Kernel base = 0xfffff800`01c02000 PsLoadedModuleList = 0xfffff800`01dc6dd0
Debug session time: Fri Sep 4 13:55:31.174 2009 (GMT+2)
System Uptime: 0 days 5:58:26.218
Loading Kernel Symbols
................................................................
................................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80001c30170, fffffa6009b920f0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExQueryPoolUsage+e0 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80001c30170, Address of the exception record for the exception that caused the bugcheck
Arg3: fffffa6009b920f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!ExQueryPoolUsage+e0
fffff800`01c30170 8379e400 cmp dword ptr [rcx-1Ch],0
CONTEXT: fffffa6009b920f0 -- (.cxr 0xfffffa6009b920f0)
rax=fffffffffffff460 rbx=0000000000000000 rcx=ffff0b0c01964900
rdx=fffffa6009b92a7c rsi=0000000000000000 rdi=00000000001ede40
rip=fffff80001c30170 rsp=fffffa6009b92950 rbp=fffffa6009b92ca0
r8=fffffa6009b92a78 r9=fffff80001d93a10 r10=fffffa6001963d00
r11=0000000000000005 r12=00000000033eaa60 r13=00000000001737d2
r14=00000000001edd98 r15=fffff80001e29640
iopl=0 nv up ei ng nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010287
nt!ExQueryPoolUsage+0xe0:
fffff800`01c30170 8379e400 cmp dword ptr [rcx-1Ch],0 ds:002b:ffff0b0c`019648e4=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: firefox.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80001ecb57a to fffff80001c30170
STACK_TEXT:
fffffa60`09b92950 fffff800`01ecb57a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`001ede40 : nt!ExQueryPoolUsage+0xe0
fffffa60`09b92960 fffff800`01c5bef3 : fffffa80`05d53060 00000000`00000000 00000000`00000000 00000000`001edd98 : nt!NtQuerySystemInformation+0x66a
fffffa60`09b92c20 00000000`779d707a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`001edd08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x779d707a
FOLLOWUP_IP:
nt!ExQueryPoolUsage+e0
fffff800`01c30170 8379e400 cmp dword ptr [rcx-1Ch],0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ExQueryPoolUsage+e0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 49e0237f
STACK_COMMAND: .cxr 0xfffffa6009b920f0 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!ExQueryPoolUsage+e0
BUCKET_ID: X64_0x3B_nt!ExQueryPoolUsage+e0
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80001c30170, Address of the exception record for the exception that caused the bugcheck
Arg3: fffffa6009b920f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!ExQueryPoolUsage+e0
fffff800`01c30170 8379e400 cmp dword ptr [rcx-1Ch],0
CONTEXT: fffffa6009b920f0 -- (.cxr 0xfffffa6009b920f0)
rax=fffffffffffff460 rbx=0000000000000000 rcx=ffff0b0c01964900
rdx=fffffa6009b92a7c rsi=0000000000000000 rdi=00000000001ede40
rip=fffff80001c30170 rsp=fffffa6009b92950 rbp=fffffa6009b92ca0
r8=fffffa6009b92a78 r9=fffff80001d93a10 r10=fffffa6001963d00
r11=0000000000000005 r12=00000000033eaa60 r13=00000000001737d2
r14=00000000001edd98 r15=fffff80001e29640
iopl=0 nv up ei ng nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010287
nt!ExQueryPoolUsage+0xe0:
fffff800`01c30170 8379e400 cmp dword ptr [rcx-1Ch],0 ds:002b:ffff0b0c`019648e4=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: firefox.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80001ecb57a to fffff80001c30170
STACK_TEXT:
fffffa60`09b92950 fffff800`01ecb57a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`001ede40 : nt!ExQueryPoolUsage+0xe0
fffffa60`09b92960 fffff800`01c5bef3 : fffffa80`05d53060 00000000`00000000 00000000`00000000 00000000`001edd98 : nt!NtQuerySystemInformation+0x66a
fffffa60`09b92c20 00000000`779d707a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`001edd08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x779d707a
FOLLOWUP_IP:
nt!ExQueryPoolUsage+e0
fffff800`01c30170 8379e400 cmp dword ptr [rcx-1Ch],0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ExQueryPoolUsage+e0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 49e0237f
STACK_COMMAND: .cxr 0xfffffa6009b920f0 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!ExQueryPoolUsage+e0
BUCKET_ID: X64_0x3B_nt!ExQueryPoolUsage+e0
Followup: MachineOwner
--------- :!:
– Dodane 04.10.2009 (N) 19:10 –
Ok, postanowiłem kopiować do osobnego folderu każdy zrzut pamięci jądra jaki został zapisany w folderze
Minidump w celu przeprowadzenia późniejszej analizy.
Pod tym linkiem: http://www.przeklej.pl/plik/bsod-errors … d9mtaf12j6
znajduje się skompresowany folder zip z tymi zrzutami pamięci jądra.
Zaczyna mnie ten problem już naprawdę irytować. Proszę raz jeszcze o pomoc w tej sprawie.
Jak będą potrzebne jakieś dodatkowe informacje, to proszę pisać.