Usuniecie wirus "playtopus"


(Bertek C) #1

Witam,

Prosze o pomoc w usunieciu wirusa. Nie jestem ekspertem, wiec prosze o porady, ktore bylyby zrozumiale przez dziecko :smiley: .

Niechcacy zainstalowalem program zwany "playtopus". Kaspersky wykryl go jako wirus i usunal... ale nie do konca. Co jakis czas pojawia sie denerwujace okienko o ponizszej tresci:

"There was a problem starting

C:\Users\Albert\AppData\Local\PLAYTO~1\Updater.dll

The specified module could not be found."

Na googlu widze, ze duzo osob ma problem z usunieciem tego.

Moj system: Windows 8.

Poniżej wklejam Loga z HijackThis. Nie wiem, czy to jest poprawne bo dostalem taka wiadomosc: "For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this".

Logfile of HijackThis v1.99.1

Scan saved at 13:00:06, on 04/04/2013

Platform: Unknown Windows (WinNT 6.02.1008)

MSIE: Internet Explorer v10.0 (10.00.9200.16518)

Running processes:

C:\Program Files (x86)\GamesBar\update\SearchEngineProtection.exe

C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe

C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

F:\simpler - usuwanie\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPNOT13/2

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bing.com/search?q={searchTerms}

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bing.com/search?q={searchTerms}

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.onet.pl/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPNOT13/2

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.uk.msn.com/HPNOT13/2

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.bing.com/search?q={searchTerms}

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bing.com/search?q={searchTerms}

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: ContentBlockerBrowserHelperObject - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll

O2 - BHO: VirtualKeyboardBrowserHelperObject - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll

O2 - BHO: Safe Money Plugin - {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\OnlineBanking\online_banking_bho.dll

O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll

O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

O3 - Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file)

O4 - HKLM..\Run: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R

O4 - HKLM..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"

O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

O4 - HKLM..\Run: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey

O4 - HKLM..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\runner_avp.exe"

O4 - HKLM..\Run: [MessengerPlusForSkypeService] "C:\Program Files (x86)\Yuna Software\Messenger Plus! for Skype\MsgPlusForSkypeService.exe"

O4 - HKLM..\RunOnce: [FromDocToPDF_65bar Uninstall] rundll32 C:\PROGRA~2\65UNIN~1.DLL,O -3

O4 - HKCU..\Run: [searchEngineProtection] C:\Program Files (x86)\GamesBar\update\SearchEngineProtection.exe

O4 - HKCU..\Run: [GG] "C:\Users\Albert\AppData\Local\GG\Application\gghub.exe"

O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ie_banner_deny.htm

O8 - Extra context menu item: E&ksportuj do programu Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Virtual Keyboard - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll

O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra button: Wyslij do programu OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Wyslij &do programu OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: URLs check - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\bonjour\mdnsnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O11 - Options group: [iNTERNATIONAL] International

O13 - Gopher Prefix:

O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -

O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files (x86)\Common Files\Microsoft Shared\Help\hxds.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~2\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL

O20 - AppInit_DLLs:

O23 - Service: Adobe Active File Monitor V10 (AdobeActiveFileMonitor10.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30011 (AppHostSvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Kaspersky Anti-Virus Service (AVP) - Unknown owner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe" -r (file missing)

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

O23 - Service: HP Connected Remote Service (HPConnectedRemote) - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: @oem15.inf,%hpservice_desc%;HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe

O23 - Service: Intel® ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe

O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30001 (WAS) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - %ProgramFiles%\Windows Defender\MsMpEng.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)


(Acorus) #2

Pokaż logi z OTL analiza-dezynfekcja-zestaw-narzedzi-nieingerencyjnych-t485632.html


(Bertek C) #3

OTL.txt: http://wklej.to/ltxL7

Extras.txt: http://wklej.to/E0QiK


(Acorus) #4

Uruchom OTL i w okno (Własne opcje skanowania/Script)wklej:

Kliknij Wykonaj skrypt.W OTL użyj opcji Sprzątanie.

.Przeskanuj progr.Malwarebytes Anti-Malware http://www.malwarebytes.org/products/malwarebytes_free/

Przed skanowaniem wykonaj RĘCZNĄ AKTUALIZACJĘ BAZY SYGNATUR WIRUSÓW Malwarebytesa "Uruchom Malwarebytes, przejdź do zakładki Aktualizacja, Sprawdź aktualizacje."


(Bertek C) #5

Dzieki za pomoc. Wyglada na to, ze problem rozwiazany. "Skanowanie zakonczylo sie pomyslnie. Nie znaleziono zagrozen".

-- Dodane 04.04.2013 (Cz) 22:46 --

A jednak problem nie rozwiazany. Okienko z ponizsza trescia sie znowu pojawilo:

"There was a problem starting

C:\Users\Albert\AppData\Local\PLAYTO~1\Updater.dll

The specified module could not be found."