Znikające programy

witam!

Mój kolega kupił sobie laptopa wraz z zainstalowanym windowsem. Instaluje sobie programy itp., wszystko fajnie dopóki nie zresetuje go.

Po restarcie nic z tego co zainstalował nie ma. Musi wszystko instalować od nowa. Co to moze być?

Poniżej wklejam log z programu Autoruns:

HKLM\System\CurrentControlSet\Control\Terminal Server\Wds\rdpwd\StartupPrograms 

+ rdpclip RDP Clip Monitor Microsoft Corporation c:\windows\system32\rdpclip.exe

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit 

+ C:\WINDOWS\system32\Userinit.exe Userinit Logon Application Microsoft Corporation c:\windows\system32\userinit.exe

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell 

+ Explorer.exe Windows Explorer Microsoft Corporation c:\windows\explorer.exe

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 

+ Adobe Photo Downloader Adobe Photoshop Album Starter Edition 3.0 component Adobe Systems Incorporated c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe

+ Easy SpyRemover File not found: C:\Program Files\Easy SpyRemover\EasySpyRemover.exe

+ Google Desktop Search Google Desktop Google c:\program files\google\google desktop search\googledesktop.exe

+ MCAgentExe McAfee SecurityCenter Agent McAfee, Inc c:\program files\mcafee.com\agent\mcagent.exe

+ MCUpdateExe McAfee SecurityCenter Update Engine McAfee, Inc c:\program files\mcafee.com\agent\mcupdate.exe

+ Media Codec Update Service Windows Essencials Media Codecs Update Service MediaCodec.Org c:\program files\essentials codec pack\update.exe

+ MSKAGENTEXE McAfee SpamKiller Agent Interface module McAfee Inc. c:\program files\mcafee\spamkiller\mskagent.exe

File not found: c:\documents and settings\lukasz\application data\winantiviruspro2006freeinstall[1].exe

+ QuickTime Task Apple Computer, Inc. c:\program files\quicktime\qttask.exe

+ Sony Ericsson PC Suite Application Launcher Sony Ericsson Mobile Communications AB c:\program files\sony ericsson\mobile2\application launcher\application launcher.exe

+ TkBellExe RealNetworks Scheduler RealNetworks, Inc. c:\program files\common files\real\update_ob\realsched.exe

+ WinampAgent c:\program files\winamp\winampa.exe

+ Windows Defender Windows Defender User Interface Microsoft Corporation c:\program files\windows defender\msascui.exe

C:\Documents and Settings\All Users\Start Menu\Programs\Startup 

+ Adobe Reader Speed Launch.lnk Adobe Acrobat SpeedLauncher Adobe Systems Incorporated c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run 

+ rare File not found: C:\Program Files\Video Access ActiveX Object\pmsnrr.exe

+ user32.dll File not found: C:\Program Files\Video Access ActiveX Object\isamntr.exe

HKCU\Software\Microsoft\Windows\CurrentVersion\Run 

+ ctfmon.exe CTF Loader Microsoft Corporation c:\windows\system32\ctfmon.exe

+ DellSupport Dell Support Gteko Ltd. c:\program files\dell support\dsagnt.exe

+ Gadu-Gadu Gadu-Gadu - program główny Gadu-Gadu S.A. c:\program files\gadu-gadu\gg.exe

+ ModemOnHold c:\program files\netwaiting\netwaiting.exe

t .NET Runtime Execution Engine Microsoft Corporation c:\windows\system32\mscoree.dll

+ application/x-complus Microsoft .NET Runtime Execution Engine Microsoft Corporation c:\windows\system32\mscoree.dll

+ application/x-internet-signup insmimefilter Module c:\program files\tiscali\tiscali internet\dlls\tiscalifilter.dll

+ application/x-msdownload Microsoft .NET Runtime Execution Engine Microsoft Corporation c:\windows\system32\mscoree.dll

+ Class Install Handler OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ deflate OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ gzip OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ lzdhtml OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ text/webviewhtml Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

Microsoft Corporation c:\windows\system32\mshtml.dll

+ cdl OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ dvd ActiveX control for streaming video Microsoft Corporation c:\windows\system32\msvidctl.dll

+ file OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ ftp OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ gopher OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ http OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ https OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ its Microsoft® InfoTech Storage System Library Microsoft Corporation c:\windows\system32\itss.dll

+ javascript Microsoft (R) HTML Viewer Microsoft Corporation c:\windows\system32\mshtml.dll

+ local OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ mailto Microsoft (R) HTML Viewer Microsoft Corporation c:\windows\system32\mshtml.dll

+ mhtml Microsoft Internet Messaging API Microsoft Corporation c:\windows\system32\inetcomm.dll

+ mk OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ ms-its Microsoft® InfoTech Storage System Library Microsoft Corporation c:\windows\system32\itss.dll

+ res Microsoft (R) HTML Viewer Microsoft Corporation c:\windows\system32\mshtml.dll

+ sysimage Microsoft (R) HTML Viewer Microsoft Corporation c:\windows\system32\mshtml.dll

+ tv ActiveX control for streaming video Microsoft Corporation c:\windows\system32\msvidctl.dll

+ vbscript Microsoft (R) HTML Viewer Microsoft Corporation c:\windows\system32\mshtml.dll

+ wia WIA Scripting Layer Microsoft Corporation c:\windows\system32\wiascr.dll

HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components 

+ 0 File not found: About:Home

talled Components 

+ Address Book 6 Outlook Express Setup Library Microsoft Corporation c:\program files\outlook express\setup50.exe

+ Browser Customizations Microsoft Internet Explorer Customization DLL Microsoft Corporation c:\windows\system32\iedkcs32.dll

+ Fax ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ Internet Explorer Windows NT User Data Migration Tool Microsoft Corporation c:\windows\system32\shmgrate.exe

+ Internet Explorer Windows Setup API Microsoft Corporation c:\windows\system32\setupapi.dll

+ Internet Explorer 6 IE 5.0 Per-User Install Utility Microsoft Corporation c:\windows\system32\ie4uinit.exe

+ Microsoft Outlook Express 6 Outlook Express Setup Library Microsoft Corporation c:\program files\outlook express\setup50.exe

+ Microsoft Windows Media Player Microsoft Windows Media Player Setup Utility Microsoft Corporation c:\windows\inf\unregmp2.exe

+ Microsoft Windows Media Player ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ n/a Microsoft .NET IE SECURITY REGISTRATION Microsoft Corporation c:\windows\system32\mscories.dll

+ NetMeeting 3.01 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ Outlook Express Windows NT User Data Migration Tool Microsoft Corporation c:\windows\system32\shmgrate.exe

+ Themes Setup Microsoft(C) Register Server Microsoft Corporation c:\windows\system32\regsvr32.exe

+ Windows Desktop Update Microsoft(C) Register Server Microsoft Corporation c:\windows\system32\regsvr32.exe

+ Windows Messenger 4.7 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler 

Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Component Categories cache daemon Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad 

+ CDBurn Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ PostBootReminder Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ SysTray Systray shell service object Microsoft Corporation c:\windows\system32\stobject.dll

+ WebCheck Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WPDShServiceObj Windows Portable Device Shell Service Object Microsoft Corporation c:\windows\system32\wpdshserviceobj.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks 

+ Microsoft AntiMalware ShellExecuteHook Shell Execution Monitor Microsoft Corporation c:\program files\windows defender\mpshhook.dll

+ shell32.dll Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved 

inting Wizard Microsoft Corporation c:\windows\system32\photowiz.dll

+ &Address Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ .CAB file viewer Cabinet File Viewer Shell Extension Microsoft Corporation c:\windows\system32\cabview.dll

+ Accessible Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ ActiveX Cache Folder Object Control Viewer Microsoft Corporation c:\windows\system32\occache.dll

+ Address EditBox Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Administrative Tools Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Audio Media Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Augmented Shell Folder Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Augmented Shell Folder 2 Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Auto Update Property Sheet Extension Automatic Updates Control Panel Microsoft Corporation c:\windows\system32\wuaucpl.cpl

+ Avi Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ BandProxy Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Briefcase Windows Briefcase Microsoft Corporation c:\windows\system32\syncui.dll

log nie jest cały tylko jego pierwsza cześć, bo wydaje mi się ze to może być coś w HKCU\Software\Microsoft\Windows\CurrentVersion\Run, ale niestety nie wiem co. :frowning:

Sprawdź może na innym koncie użytkownika, czy instalują się programy.

sprawdź pamięć RAM programem Memtest86

weedakktio

Na Forum używamy polskich znaków.

Proszę poprawić pisownię zarówno w temacie, jak i w opisie problemu.

W celu edycji swojego posta proszę skorzystać z przycisku icon_edit.gif

Zignorowanie prośby będzie skutkowało usunięciem tematu do Kosza.

problem został rozwiązany, okazało się ze było coś z kontami, mimo że było pełne konto administratora to nic nie można było zrobić, poprostu jakiś błąd windowsa. dzięki wszystkim za próbe pomocy.

Nawiązując do kont, czy w nawach konta czasami nie były użyte znaki (&!@#$%^&*(_+

:?:

Nie, nazwa nie zawierała żadnego z tych znaków, a przynajmniej tak twierdzi właściciel laptopa z tym systemem i kontem, osobiście nie widziałem więc nie mogę ręczyć :slight_smile: