Witam, mam taki problem z kompem, korzystając z niego nagle pojawia mi się plansza - niebieskie tło, na dole planszy: zrzucanie pamięci fizycznej i sekundnik liczący czas od 0, nie wiem co to z tym zrobić, co to za błąd?
Napisz plik lub nr błędu tego ekranu.
Jak niewiesz co gdzie jest to jak możesz to zrób zdjęcie.
pojawia się ekran Błędu Stop.
Także taki napis: Driver_IRQL_NOT_LESS_OR_EQUAL
Informacje techniczne:
***stop: 0x000000D1 ( 0x00000004, 0x00000001, 0x85853340 )
Użyłem WinDBG i oto co mi pokazał:
Microsoft ® Windows Debugger Version 6.9.0003.113 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \WINDOWS\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055ab20
Debug session time: Mon Aug 11 11:12:27.546 2008 (GMT+1)
System Uptime: 0 days 0:01:11.109
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \WINDOWS\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
…
Loading User Symbols
Loading unloaded module list
…
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {4, 2, 1, 85924340}
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
ANALYSIS: Kernel with unknown size. Will force reload symbols with known size.
ANALYSIS: Force reload command: .reload /f ntoskrnl.exe=FFFFFFFF804D7000,214600,41108004
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : ntoskrnl.exe ( nt+b158 )
Followup: MachineOwner
kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000004, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 85924340, address which referenced memory
Debugging Details:
ANALYSIS: Kernel with unknown size. Will force reload symbols with known size.
ANALYSIS: Force reload command: .reload /f ntoskrnl.exe=FFFFFFFF804D7000,214600,41108004
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
MODULE_NAME: nt
FAULTING_MODULE: 804d7000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 41108004
WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
00000004
CURRENT_IRQL: 2
FAULTING_IP:
+ffffffff85924340
85924340 894804 mov dword ptr [eax+4],ecx
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WRONG_SYMBOLS
BUGCHECK_STR: 0xD1
LAST_CONTROL_TRANSFER: from 00000000 to 804e2158
STACK_TEXT:
a9fee8f8 00000000 00000004 00000002 00000001 nt+0xb158
STACK_COMMAND: kb
FOLLOWUP_IP:
nt+b158
804e2158 ?? ???
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt+b158
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: ntoskrnl.exe
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
Z tego DMP nie wiele na teraz się dowiemy. Zrób jego dokładniejszą analizę wg tego czytanie plików DMP (wykonaj do samego końca).
a kiedy wiem, że mi się te Symbole ściągnęły?